Associate Hardware Technician

Associate Hardware Tech

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

As an Associate Hardware Tech at Ensono, you will be a critical hands-on technical resource responsible for the physical infrastructure that powers our clients' most important technology systems. Working in a secure, raised-floor data center environment, you will rack and stack equipment, troubleshoot hardware issues, and ensure seamless server implementation and decommissioning activities. You'll manage everything from verifying power connections and status lights to installing and labeling cables and maintaining detailed documentation of hardware location and connectivity. Your expertise in data center best practices, combined with your ability to work both independently and collaboratively, will directly support our clients' mission-critical operations and enable them to Do Great Things.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

What You Will Need:

• Knowledge of cable installation
• Some experience working with the internals of computer hardware is required
• Excellent listening and communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to lift 50lbs
• Ability to work independently and in a team environment
• Ability to document problem resolution summaries using an online ticketing system
• Basic understanding of data center operations and equipment handling

Bonus Qualifications

• 2 years of related Data Center experience
• Hardware installation, troubleshooting, and repair skills in the area of network equipment
• A+, Network + certification and/or PC maintenance work experience is desired
• Experience working in a medium to large-scale computer center environment is desired
• Familiarity with raised floor management and computer/network installations
• Knowledge of fiber and copper cable, legacy and current technologies
• Working knowledge of legacy environments i.e. AS/400 and S/390 or UNIX, and Windows operating systems
• Experience in Production control activities, Network Operations, and Service Desk operations
• Understanding of mainframe installations and terminology

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:
• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $35,000 to $58,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.