Healthcare Bilingual Assistant (Spanish/English) | 20068

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Disclaimer: This is a specific job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Healthcare Bilingual Assistant (English/Spanish)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Bilingual Assistant (English/Spanish) to start immediately!

Duties and Responsibilities include but are not limited to:

• Conducting patient intake: Going through health history and administering oral swab drug tests (10-15 minutes per patient).

• Handling patient check-in: Managing the check-in process from start to finish and passing the patient to the provider.

• Administrative duties in CareCloud: Uploading documents, updating patient info, and performing general data entry.

• Making follow-up calls: Contacting patients about medication refills, visit issues, and provider messages.

• Scheduling: Coordinating appointments and telehealth visits.

• Processing payments: Handling credit card payments for services.

Qualifications:

• Behavioral health background: Experience in behavioral/mental health is heavily required. They also want at least 1 year of healthcare front office, admin, or receptionist experience.

• Communication: Extremely strong English skills, very articulate, and able to work with minimal hand-holding.

• Technical skills: Familiarity with EHR systems (specifically CareCloud), HIPAA compliance, data entry, and patient intake/drug testing.

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits: 

• Performance Incentives 

• Job Security and Stability 

• Paid Training 

• Inclusive Culture 

• Upskilling Opportunities 

• 100% Work-From-Home 

• Exceptionally Supportive Team 

• Opportunities for Career Growth 

• Fun Work Environment 

• Holiday & Overtime Pay 

Schedule: 6:00 AM to 3:00 PM PST | Full-time

Location: This is a remote job 

Salary Package: Up to ₱60K/month

**Competitive salary based on experience 

Please note: 

• Only qualified candidates will be invited to take the assessment & scheduled for an interview. 

• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website. 

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