Wing Assistant
Outsourcing & Offshoring
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Marketing & listings
• Build and refresh vacancy listings in AppFolio; confirm Zillow and partner syndication is live on every unit.
• Post and refresh listings on Facebook Marketplace, MHVillage, and Craigslist; remove stale listings promptly.
• Maintain listing copy, photo order, and unit-detail accuracy.
• Flag pricing triggers when a unit hits 15 and 22 days on market, with a recommendation.
Lead management & showings
• Respond to all inbound leads within 5 minutes during business hours.
• Run pre-qualification questions on every lead.
• Schedule showings and self-showings via ShowMojo; log all activity in AppFolio.
• Execute the lead-to-tour-to-application follow-up cadence.
Applications & screening
• Process applications, run tenant screening, and verify income, employment, and rental history.
• Request and chase missing documents; assemble complete application files.
• Present completed files with a recommendation. (Final approve/deny is made by the manager.)
Lease execution & move-in
• Generate lease documents, send for e-signature, and collect deposits and first month’s rent in AppFolio.
• Prepare move-in packets, enable the resident portal, and coordinate key/access logistics.
• Trigger the move-in inspection task to the on-site team.
Renewals (90 / 60 / 30)
• Run the automated 90/60/30 renewal outreach sequence.
• Draft renewal offers per manager-set terms; track responses.
• Report renewal rate against target.
Reporting & KPIs
• Pull weekly and monthly dashboards: occupancy, days on market, lead response time, renewal rate, application throughput.
• Report by exception — flag deviations, not noise.
Secondary Responsibilities
• Investor / owner update execution — recurring, templated reports.
• Eviction administration support — notice preparation, attorney coordination, and file assembly. No legal decisions.
₱53,000 with HMO or ₱55,000 without HMO
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
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