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Large Law Print Client Manager

Role overview

Qualifications

  • Strategic account management, customer success, consulting, or B2B sales experience
  • Demonstrated ability to manage complex customer relationships with executive stakeholders
  • Strong consultative communication, negotiation, and relationship-building skills
  • Experience developing account strategies and managing long-term customer portfolios

Responsibilities

  • Serve as the strategic owner of assigned print portfolios within Large Law accounts
  • Develop long-term account strategies that protect recurring revenue
  • Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
  • Create and execute multi-year migration strategies that transition customers from print publications to digital research platforms

Key facts

Other skills

  • Consulting
  • Consultative Approaches
  • Negotiation
  • Relationship Building
  • Organizational Skills

About the company

LexisNexis Legal logo

LexisNexis Legal

Information Services & Data Providers

Bringing visibility, value, and simplicity to your everyday operations. LexisNexis Global Software Solutions develops business management technologies that enable law firms, professional services firms and legal departments to streamline workflow, improve collaboration, reduce expenses, improve efficiencies and drive better outcomes. Legal software solutions include: CounselLink®: Enterprise legal management designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices. InterAction®: Client relationship management developed specifically for legal and professional services firms to uncover value in their contacts and deliver improved client experiences. Juris®: Financial management software that simplifies billing and accounting management, helping law firms optimize productivity and profitability.

Company details

IndustryInformation Services & Data Providers
Company size501 - 1000

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Job description

Do you enjoy helping law firms navigate complex technology and research transformations while building trusted client relationships?

Are you excited to create long-term strategies that connect traditional legal research resources with innovative digital and AI-enabled solutions?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Print Client Manager, you will serve as a strategic advisor to large law firm customers, helping them navigate the transition from print resources to digital and AI-enabled legal research solutions. You will develop long-term account strategies, build trusted relationships with key stakeholders, and collaborate across teams to deliver customer-focused outcomes while protecting and evolving important customer portfolios.

Responsibilities

  • Serve as the strategic owner of assigned print portfolios within Large Law accounts.
  • Develop long-term account strategies that protect recurring revenue while positioning customers for successful adoption of online and AI-enabled legal research solutions.
  • Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership.
  • Create and execute multi-year migration strategies that thoughtfully transition customers from print publications to digital research platforms.
  • Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives.
  • Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem.
  • Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners.
  • Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success.

Requirements

  • Strategic account management, customer success, consulting, or B2B sales experience.
  • Demonstrated ability to manage complex customer relationships with executive stakeholders.
  • Strong consultative communication, negotiation, and relationship-building skills.
  • Experience developing account strategies and managing long-term customer portfolios.
  • Ability to collaborate effectively across cross-functional teams.
  • Experience using CRM platforms such as Salesforce.
  • Strong organizational and project management skills.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.



Primary Location Base Pay Range: Home based-Ohio $77,300 - $143,500. Total Target Cash Range: $119,000 - $221,000.U.S. National Base Pay Range: $81,400 - $151,100. Total Target Cash Range: $125,300 - $232,700. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $81,400 - $151,100. Total Target Cash Range for CO is $125,300 - $232,700. Base Pay Range for IL is $85,500 - $158,600. Total Target Cash Range for IL is $131,500 - $244,300. Base Pay Range for Chicago, IL is $89,600 - $166,200. Total Target Cash Range for Chicago, IL is $137,800 - $255,900. Base Pay Range for MD is $85,500 - $158,600. Total Target Cash Range for MD is $131,500 - $244,300. Base Pay Range for NY is $89,600 - $166,200. Total Target Cash Range for NY is $137,800 - $255,900. Base Pay Range for New York City is $93,600 - $173,700. Total Target Cash for New York City is $144,000 - $267,500. Base Pay Range for Rochester, NY is $77,300 - $143,500. Total Target Cash Range for Rochester, NY is $119,000 - $221,000. Base Pay Range for OH is $77,300 - $143,500. Total Target Cash Range for OH is $119,000 - $221,000. Base Pay Range for NJ is $98,483 - $157,317. Total Target Cash Range for NJ is $158,466 - $253,134.




Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

Application deadline is 09/03/2026.



We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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