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Coding Client Success Specialist

WellSky

Role overview

Qualifications

  • GED or High School Diploma
  • At least 2-4 years of relevant work experience
  • Home Health Coding Certifications

Responsibilities

  • Act as the primary point of contact for medical coders, provide guidance on queries, and escalate to clients as necessary
  • Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines
  • Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned
  • Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners

Key facts

Hard skills

Medical Coding Epic EMR

Other skills

  • Communication
  • Collaboration
  • Problem Solving

About the company

WellSky logo

WellSky

Digital Health & Health Tech

WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.

Company details

Company typeLarge
IndustryDigital Health & Health Tech
Company size1001 - 5000

Links

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Job description

The Coding Client Success Specialist is responsible for serving as a trusted partner for clients by providing training and addressing issues related to medical coding. The scope of this job includes collaborating with clients and internal teams to optimize the coding experience, drive client satisfaction, and support business goals. 

 

 

We invite you to apply today and join us in shaping the future of healthcare! 

 

Key Responsibilities 

  • Act as the primary point of contact for medical coders, provide guidance on queries, and escalate to clients as necessary. 

  • Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines. 

  • Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned. 

  • Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners. 

 

 

 

Required qualifications 

 

  • GED or High School Diploma 

  • At least 2-4 years of relevant work experience 

  • Home Health Coding Certifications 

 

 

Preferred qualifications 

 

  • EPIC EMR experience 

 

 

Job Expectations 

 

  • Willing to work additional or irregular hours as needed 

  • Must work in accordance with applicable security policies and procedures to safeguard company and client information 

  • Must be able to sit and view a computer screen for extended periods of time 

 

#LI-CS1 

#LI-Remote 

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

 

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

 

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical with Rx, dental, and vision benefits

  • Mental Health support through EAP

  • Generous paid time off, plus 13 paid holidays

  • 100% vested 401(K) retirement plans

  • Educational assistance up to $2500 per year

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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