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Partner Studios Success Manager - Middle

Role overview

Qualifications

  • 2–5 years of experience in Partnership Management, Account Management, Business Development, Commercial Management, or a similar role within the iGaming industry
  • Fluent English and Russian
  • Strong understanding of the online casino content ecosystem, including game providers, aggregators, and operator business needs
  • Hands-on experience with CRM platforms (HubSpot is a plus) and BI tools such as Tableau, Power BI, or similar

Responsibilities

  • Build and maintain long-term relationships with game studios, acting as a trusted partner and ensuring a high level of partner satisfaction
  • Drive commercial growth by identifying opportunities to increase partner performance through promotional activities and business development initiatives
  • Coordinate promotional campaigns and go-to-market activities with internal teams and external partners to maximize commercial impact
  • Monitor partner performance by analyzing KPIs, GGR, and promotional effectiveness, providing actionable recommendations to improve commercial results

Key facts

Other skills

  • Negotiation
  • Relationship Building
  • Analytical Skills
  • Communication
  • Collaboration
  • Problem Solving

About the company

SOFTSWISS logo

SOFTSWISS

Sports Betting & iGaming

SOFTSWISS is an international company and a widely-acclaimed iGaming expert. We were the very first online gambling software company to start working with cryptocurrencies. SOFTSWISS appeared in July 2009 in Minsk, Belarus. Today SOFTSWISS is a recognised industry leader in iGaming software solutions development. The company has an international team, which counts 1,400+ employees and has an official presence in Poland, Malta, Georgia, and Belarus. To date, the SOFTSWISS client network counts more than 500 iGaming brands. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media. SOFTSWISS steadily enhances the products portfolio with continuous innovations and increases the quality of its services, providing customers with first-class industry solutions. Our values: - High-end solutions based on reliability, security and honesty - Expertise of a professional team with over 10 years of iGaming background - Innovative approach to product development and business processes Our Products: - Sportsbook Platform - Online Casino Platform - Game Aggregator - Jackpot Aggregator - Affilka (Affiliate Platform) - Managed Services Our Services: - First Line Player Support - Player Retention - Player Reactivation - VIP Player Support - Anti-fraud support Our solutions: - Crypto Casino Solution - White Label Casino Solution - Turnkey Casino Solution White Label solutions: - Operating under the SOFTSWISS gambling licences - Ready-to-use payment processing options - SOFTSWISS merchant accounts Why Us? - Over 10 years helping our clients to succeed in the industry - Focus on software security and stability - Top client service based on the client needs - Best industry professionals - Agile methodology at all levels - Cutting-edge innovations - Wide geographical presence Website: www.softswiss.com Email: order@softswiss.com SOFTSWISS. Winning Combination

Company details

Company typeLarge
IndustrySports Betting & iGaming
Company size1001 - 5000

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Job description

Overview:

SOFTSWISS is looking for a Partner Studio Success Manager - Middle to join our Partner Studio team. In this role, you'll work closely with game studios, helping them grow their business on our platform while building long-term commercial partnerships. You'll combine relationship management, commercial strategy, and data-driven decision-making to maximize partner success and business growth.

Purpose of the role:

As a Partner Studio Success Manager, you'll drive the success of our game studio partnerships by identifying growth opportunities, supporting commercial initiatives, and ensuring seamless collaboration across internal and external stakeholders. Your work will directly contribute to expanding our content portfolio, improving partner performance, and delivering greater value to operators and players.

Key responsibilities:

  • Build and maintain long-term relationships with game studios, acting as a trusted partner and ensuring a high level of partner satisfaction

  • Drive commercial growth by identifying opportunities to increase partner performance through promotional activities and business development initiatives

  • Coordinate promotional campaigns and go-to-market activities with internal teams and external partners to maximize commercial impact

  • Support commercial negotiations, including promotional opportunities, partnership terms, and business development initiatives

  • Monitor partner performance by analyzing KPIs, GGR, and promotional effectiveness, providing actionable recommendations to improve commercial results

  • Maintain accurate partner records, commercial pipelines, and activity tracking within CRM systems, ensuring data quality and visibility

  • Evaluate prospective game studio partnerships by assessing commercial potential, product quality, market fit, and competitive positioning

  • Collaborate with Product, Account Management, Legal, Integration, Marketing, and BI teams to ensure successful partner onboarding, launches, and ongoing business growth

Required Experience:

  • 2–5 years of experience in Partnership Management, Account Management, Business Development, Commercial Management, or a similar role within the iGaming industry

  • Fluent English and Russian

  • Experience working for an online casino operator (preferred), game provider, or game aggregation platform

  • Strong understanding of the online casino content ecosystem, including game providers, aggregators, and operator business needs

  • Experience analyzing business performance, GGR, KPIs, promotional effectiveness, and commercial metrics to support business decisions

  • Strong commercial mindset with proven negotiation, stakeholder management, and relationship-building skills

  • Excellent analytical skills with the ability to translate data into actionable business recommendations

  • Hands-on experience with CRM platforms (HubSpot is a plus) and BI tools such as Tableau, Power BI, or similar

Nice to have:

  • Experience launching new game providers or managing content partnerships

  • Knowledge of commercial models used in the iGaming industry, including revenue share and promotional agreements

  • Experience working in cross-functional international teams

Our Benefits:

  • Private health insurance

  • Sports benefits

  • Comprehensive Mental Health Program

  • Free English lessons (online)

  • Local language courses

  • Paid time off

  • Maternity leave support

  • Referral program rewards

  • Upskilling, internal workshops, and participation in professional conferences and corporate events

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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