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Senior Benefits Analyst

Safeguard Global Italy

Role overview

Qualifications

  • 2-5 years of experience in benefits administration
  • Sound knowledge benefits processing
  • Exceptional communication skills
  • Ability to manage multiple priorities

Responsibilities

  • Support and resolve client inquiries
  • Manage assigned client base ensuring key metrics and SLAs are adhered to
  • Assist and support benefits projects using effective analytical skills
  • Maintain working knowledge of in country regulations

Key facts

Hard skills

Benefits Administration Business Communication Process Improvement Compliance Management KPI Reporting

Other skills

  • Analytical Skills
  • Microsoft Office
  • Communication
  • Collaboration
  • Time Management
  • Problem Solving

About the company

Safeguard Global Italy logo

Safeguard Global Italy

Human Resources Services

Safeguard Global sta rivoluzionando da 15 anni il modo in cui le persone lavorano nel mondo e la sua mission “Work in any way” si sta affermando velocemente! Grazie alla nostra esperienza, siamo in grado di reclutare e gestire professionisti del settore ICT&Digital in Italia e in tutta Europa, fornendo soluzioni avanzate di Workforce Management. Iscritta all’albo nazionale delle Agenzie per il lavoro, offriamo soluzioni che vanno dal Time and Material, alla consulenza ICT, Dalla ricerca e selezione alla somministrazione a tempo determinato e indeterminato.

Company details

IndustryHuman Resources Services
Company size11 - 50

Links

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Job description

Why join Safeguard Global?  

We want to help you “Work in Any Way” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. 

Our roles aren’t just remote and hybrid first—they break free from the traditional ways of doing things, paving a way for A Job That Works for You.

The role in a nutshell:

As a Senior Benefits Analyst, you’ll leverage your international benefits knowledge to support our clients by preparing client deliverables, tracking project progress and addressing clients' questions related to claims, compliance and administration. You will support the analysis of client’s benefits requirements, implement solutions, and contribute to an overall positive experience for all those you engage with.  As a Benefits Analyst, you will have the opportunity to collaborate and work across global teams and business lines providing an essential service.

How you will make a difference:

  • Support and resolve client inquiries and actively work with clients to ensure their needs are being met in a timely manner
  • Participates in identifying, implementing and supporting process improvement opportunities
  • Responsible for supporting and maintaining benefit processes and related documentation
  • Manage assigned client base ensure key metrics and SLAs are adhered to while offering a consultative, knowledgeable service
  • Maintain timely and effective KPI and business reporting using meaningful output that provides an analytical view to stakeholders
  • Assist and support benefits projects using effective analytical skills to improve benefits offerings in line with business goals & financial objectives
  • Analyse and evaluate clients' needs based on history to determine where opportunities may exist to offer the best benefit options for their situation
  • Collaborate with Benefits consultants, HR teams and external partners to streamline our approach to the management of benefits
  • Maintain working knowledge of in country regulations to keep up to date on compliance and legislative changes related to benefits
  • Maintain and update processes and related documentation
  • Communicate complex information to educate clients’ employees on their benefit options and exclusions
  • Assist with routine and periodic process audits
  • Participate in client meetings to understand requirements; communications and working with vendors as needed

​What will give you an advantage:

  • 2-5 years of experience in benefits administration
  • Sound knowledge benefits processing
  • Flexibility to support either APAC or EMEA shifts
  • Exceptional communication skills can communicate complex concepts clearly and concisely to diverse audiences
  • Ability to work collaboratively with colleagues, leadership and others to create a result driven, team-oriented environment
  • Multi-language skills a plus
  • Good Microsoft Office skills
  • Bachelor's Degree relative to support or other relevant qualifications desirable but not essential
  • Ability to manage multiple priorities, adhere to deadlines and prioritize key activities and deliverables  

Who we are and what we do:
 

Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. 

Our Global Benefits  

  • Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.   

  • Bonding Leave: Enjoy paid leave to bond with your new family member.   

  • 2 Charitable Days: Contribute to causes you believe in.   

  • Reward & Recognition Program: Be rewarded for your success and championing our values.   

  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.  

Why become a Guardian:  

  • International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.   

  • Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. 

  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.  

Next Steps:  

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.  

Welcome to the Future of Work! 


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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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