IT Operations Specialist (WFH - Night Shift) | ZR_1310_JOB

This is a remote position.

• At PeoplePartners, people come first—and it shows. As a Great Place to Work® certified company, we've built a culture where talented professionals thrive, grow, and make a real impact. When you join us, you'll gain exposure to global teams, exciting technologies, and meaningful career opportunities while being supported by a community that values collaboration, continuous learning, and your success.
  
• If you're looking for more than just your next job, you'll find it here. Join a team that celebrates curiosity, champions innovation, and empowers you to build a rewarding career with world-class clients.
  

• Behind every productive business is technology that simply works—and behind that technology is someone who knows how to make the impossible look effortless.
  
• As our IT Operations Specialist, you'll be at the center of a modern, cloud-first IT environment, helping users stay connected, secure, and productive every day. From Microsoft 365 administration and endpoint management to supporting business-critical applications and driving process improvements, you'll play a key role in delivering a seamless technology experience while expanding your expertise across a broad range of enterprise technologies.
  
• If solving problems energizes you, learning new technologies excites you, and helping people is what you do best, this is the opportunity you've been looking for.
  

• Provide Tier 1 and Tier 2 technical support to internal users.
  
• Administer Microsoft 365 and Entra ID environments.
  
• Support and troubleshoot Windows 11 devices.
  
• Manage user accounts, permissions, and Microsoft 365 licenses.
  
• Administer Microsoft Intune, Exchange Online, SharePoint Online, and OneDrive.
  
• Support business applications, including Zoom, Bill.com, Keeper, Teamwork, BambooHR, and other enterprise platforms.
  
• Maintain IT documentation, knowledge base articles, and standard operating procedures.
  
• Assist with technology deployments, system migrations, and IT improvement initiatives.
  
• Identify opportunities to automate processes and improve operational efficiency.
  
• Support secure user onboarding and offboarding.
  
• Contribute to the reliability, security, and performance of the IT environment.
  

Requirements

Benefits

• Permanent Work-from-home setup.
  
• Company-provided equipment.
  
• Secondary Wi-Fi Modem.
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits.
  
• HMO on Day 1.
  
• 13th Month Pay.
  
• Monthly Gift Voucher.
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.