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Business Analyst - Project

Role overview

Qualifications

  • Tertiary qualification in Business, Information Systems, Technology, Data, Commerce, Law or a related discipline
  • Experience as a Business Analyst or Digital Analyst supporting enterprise technology or transformation projects
  • Strong capability in requirements elicitation, business process mapping and documentation
  • Excellent stakeholder engagement and workshop facilitation skills across diverse stakeholder groups

Responsibilities

  • Lead the analysis of current and future contract lifecycle management processes and identify improvement opportunities
  • Gather, document and prioritise business, functional and non-functional requirements
  • Develop user stories, business rules, acceptance criteria and traceability documentation
  • Support change adoption through user guidance, training materials and transition-to-business-as-usual activities

About the company

Mission Australia logo

Mission Australia

Community Services

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.Backed by our supporters, churches, partners and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.That’s why we stand together with Australians in need, until they can stand for themselves.

Company details

Company typeLarge
IndustryCommunity Services
Company size1001 - 5000

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Job description

  • Full Time, Max Term 12-month Contract
  • Location: Flexible State Location with Work from Home Options!
  • Salary from $115,000 + Super + NFP Salary Packaging Benefits
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Every contract tells a story, of partnerships, accountability, governance and the ability to deliver meaningful outcomes. As a Business Analyst - Project, you will play a key role in helping Mission Australia strengthen the way contracts are managed across the organisation. Working within the EMPO and alongside business, technology, legal, procurement, finance and governance stakeholders, you will translate complex business needs into clear, actionable requirements that support the implementation of a contract lifecycle management solution.

Your work will help improve contract visibility, governance, reporting and decision-making, enabling Mission Australia to continue building hope and opportunity for people across Australia.

Your key responsibilities will be to:

  • Lead the analysis of current and future contract lifecycle management processes and identify improvement opportunities.
  • Gather, document and prioritise business, functional and non-functional requirements.
  • Develop user stories, business rules, acceptance criteria and traceability documentation.
  • Support vendor evaluations, solution assessments and gap analysis activities.
  • Analyse data structures, migration requirements and reporting needs to support implementation.
  • Analyse pricing, obligations, liabilities and contractual risks.
  • Escalate incomplete, inconsistent or high-risk contract information.
  • Support contract data migration, validation, reconciliation and sign-off.
  • Assess integration impacts across enterprise systems including Microsoft 365 and reporting platforms.
  • Develop and execute testing artefacts, including test scenarios, scripts and defect analysis. 
  • Support change adoption through user guidance, training materials and transition-to-business-as-usual activities.

Requirements for success

  • Tertiary qualification in Business, Information Systems, Technology, Data, Commerce, Law or a related discipline, or equivalent practical experience.
  • Experience as a Business Analyst or Digital Analyst supporting enterprise technology or transformation projects.
  • Strong capability in requirements elicitation, business process mapping and documentation.
  • Demonstrated experience developing user stories, business rules, acceptance criteria and traceability artefacts.
  • Excellent stakeholder engagement and workshop facilitation skills across diverse stakeholder groups.
  • Experience supporting testing, defect management, migration activities and solution readiness assessments.
  • Strong analytical skills with the ability to translate complex problems into practical solutions.
  • Knowledge of reporting, commercial contract data interpretation, workflow automation, data analysis and systems integration concepts.
  • Familiarity with contract management, governance, compliance, procurement, risk or legal technology projects will be highly regarded.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities 
  • Opportunity to purchase additional annual leave 
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au  

Find out more about a career with Mission Australia

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you                

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