This is a remote position.

Overview :

We are seeking an experienced Insurance Business Process & Data Governance Consultant to support enterprise Data Governance initiatives within the insurance domain. The ideal candidate will have extensive experience in insurance operations, business process analysis, and stakeholder engagement, with the ability to assess current-state processes, identify governance gaps, and drive business alignment across multiple functional areas.

Key Responsibilities

Business Process Assessment & Analysis

• Assess current business processes across key insurance functions, including:
  • Policy Administration
    
  • Underwriting
    
  • Claims Management
    
  • Billing
    
  • Regulatory Reporting
    
  • Customer & Producer Data
    
• Conduct stakeholder interviews to understand existing business processes and operational challenges.
  
• Document current-state business processes and identify governance gaps, ownership issues, and data management challenges.
  
• Analyze operational bottlenecks resulting from ineffective data governance practices.
  

Process Design & Governance

• Review and document up to five key business processes, including:
  • Current-state process flows
    
  • Future-state governed process flows
    
  • Business ownership models
    
  • Approval workflows and escalation paths
    
• Develop governance-focused business documentation, including:
  • Business requirements
    
  • Business use cases
    
  • Process requirements
    
  • Workflow documentation
    
• Facilitate business term definition workshops with cross-functional stakeholders.
  
• Support the definition and standardization of approximately 15 key business terms.
  
• Align business terminology across departments to ensure consistency and improved data governance.
  

Stakeholder Engagement & Governance Support

• Collaborate with business leaders, data owners, and subject matter experts to validate business requirements and governance objectives.
  
• Evaluate the effectiveness of existing governance controls and recommend process improvements.
  
• Gather stakeholder feedback and ensure business alignment throughout governance initiatives.
  
• Support business process transformation efforts by promoting governance best practices and standardized operating procedures.
  

Requirements

Benefits