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JSM/JIRA ADMINISTRATOR

PradeepIT Consulting Services Pvt Ltd

Role overview

Qualifications

  • 4 to 8 Years of Experience
  • JSM Administration
  • JIRA Administration
  • Automation Scripts

Responsibilities

  • Understand the requirements of the customer
  • Co-ordinate with client stakeholders to clarify requirements
  • Develop automation scripts, workflows, and configurations to implement them
  • Train end users in new functionality

Key facts

  • Remote from: India
  • Full time
  • English

Hard skills

JIRA JIRA Test Automation Zerto Atlassian Confluence

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

PradeepIT Consulting Services Pvt Ltd logo

PradeepIT Consulting Services Pvt Ltd

IT Services & IT Consulting

Join PradeepIT: Innovating Information Technology and Solutions We pride ourselves on delivering exceptional results in the digital era of Information and Technology. With a track record of successful projects across offshore, nearshore, and onshore locations, we've built a clientele spanning 3 continents and 100+ companies. Our 380+ successful projects reflect our commitment to excellence. At PradeepIT, we prioritize the satisfaction of our resources, followed closely by meeting the needs of our clients and partner companies. Our service offerings include Outsourcing, Managed Services, Recruitment Process Outsourcing, Customer Relationship Management, Web Designing & Development, Content Development, and E-commerce Management. We specialize in SAP S/4 HANA, SAP Customer Data Cloud (Gigya), SAP CPQ (Calliduscloud), SAP Customer Experience, Mobility, Android, iOS & Hybrid development for native application developments. Our core value of "Join As Employee With Us And Grow Up As Entrepreneur" drives our mission. We proudly introduce our venture companies: 1. HG Infotech Pvt Ltd 2. Beli Brother Consulting Pvt Ltd 3. Involvemind 4. Stackglobe 5. Prastuti Consulting 6. Khahara Consulting 7. Thinkhigh And many more to come in the near future. We invite you to be part of our clients' success stories by adopting the latest technology and continually improving processes. If you'd like to learn more about us or have specific questions, visit www.pradeepit.com, call us at 08047363377, or email info@in.pradeepit.com. Let's work together on your next project!

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Job Title: JSM/JIRA Administrator

Years of Experience: 4 to 8 Years

Relevant Experience: -4 years

Headcount: 01

Job/Work type:Remote

Location: Pan India

Time Zone: IST time zone Regular shifts, but there will be calls in the evening

Project Name: -

Client: Brillio

End Client: -

Mandatory Skills:

  • JSM Administration,JIRA Administration,Automation Scripts,Confluence,Zephyr,Script Runner


Role & Responsibilities / Job Description:

Scope of work:

We are implementing Jira JSM for our client. As part of this, we develop JSM intake forms, create automation scripts, to transition issues between jsm and Jira, and develop automation to automate manual processes. Develop Dashboards using eazy Bi and out-of-the-box widgets.

Roles

The resource will be the tech lead, who will do the following

  1. Understand the requirements of the customer
  2. Co-ordinate with client stakeholders to clarify requirements
  3. Develop automation scripts, workflows, and configurations to implement them
  4. Validate them using Zephyr
  5. Present it to leadership for approval to deploy
  6. Deploy the changes to production
  7. Train end users in new functionality
  8. Document changes in confluence pages
  9. Day-to-day Atlassian tool upkeep and support activities
  10. Research on solutions to given requirements
  11. Collaborate with Atlassian and community forums for tool shortcomings and alternate options.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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