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Location: Remote (United States)
Work Model: Remote
Industry: Healthcare / AI
Compensation: $80K-$100K base, plus health insurance
Our partner is a fast-growing healthcare startup building AI-powered clinical-training avatars. The company is at seven-figure ARR with several million dollars in pipeline, onboarding roughly ten schools per week, and expanding from a focused niche into a much larger market. They are closing a bridge round with a Series A planned for later this year. The team is small, around five people, casual and close-knit, and moving fast.
This is a true founding generalist role, described internally as bringing on another founder without the equity. The immediate focus is customer support: walking clients through the platform, setting up accounts via the admin portal, and onboarding new customers, all of which requires learning the product well. No coding is required.
Beyond hands-on support, you will design and scale the systems behind customer support, handle general internal operations and documentation, and help bridge the gap between engineering and the business. There is also room to take on early-stage outbound pipeline generation over time. The role is broad by design, and given the team's size, there is significant flexibility in what you can grow into.
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