GSO - RF Technician

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Do you enjoy working in a fast-paced environment supporting highly available facilities around the globe? If you do, Viasat could be your future home.

In this Technician role, you will be part of a hard-charging, professional team tasked with implementing, operating, installing, fixing, and continually optimizing our rapidly expanding worldwide systems. If you are in a NOC role but are looking to expand your knowledge on RF systems with support from Engineers and robust training program then this is the job for you. 

In this role you will be working alongside our RF Engineers to operate and manage the RF systems for our many Satellite Earth Stations. You will have the opportunity to collaborate with numerous internal and external workgroups, you will be managing Break/Fix incidents, creating troubleshooting documents, Monitoring the systems

Being a member of the RF team, you will be involved in cutting edge technology in the RF world. Come on board and use your detective skills to identify root causes for technical issues as well as develop procedural/technical recommendations for improvement. If you are a sleuth and problem solver then it is time to join our RF Team!  In this role you will be expose to many different gateways and a part of our amazing new products being launched.

If the Federal Executive Order for Government Contractors becomes effective, this role may require vaccination.  In such instance, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated no later than applicable deadlines, which are unknown at this point.  Viasat will strive to give individuals as much notice as practicable if a vaccine mandate becomes applicable to this role

This is a site‑based role, employees work 3+ days (60%+) per week from a Viasat office or work location within a standard five‑day workweek. 

Job Responsibilities

• Evaluates work product and provides feedback on the quality and continuous improvement processes
• Performing preventative maintenance actions on RF hardware, coordinating with other work centers, and confirming completion and documenting/tracking follow-up corrective actions with the onsite workforce.
• Working with external partners to coordinate site visits for PM/break-fix actions. Communicates scope or work and coordinates parts logistics
• Provides technical escalation points to remote contractors, providing troubleshooting guidance based on the established processes. Escalates to internal/external teams to drive resolution 
• Performs check-in/out of all vendors/contractors at remote sites. 
• Validates facilities hardware communications and alarm testing of new site installs.  Identifies and troubleshoots operational issues and tracks resolution and/or escalates to appropriate stakeholders.
• Assist engineers with project taskings to include hardware audits, retrofit install coordination/data gathering, and obsoletion hardware replacement projects.
• Normal hours are day shift work with rotational night shift required

• 3+ years of relevant work experience
• Education: High School Diploma / GED
• US Citizenship required
• Experience with or Knowledge of Uplink / Downlink gateway Earth Stations, RF systems (including Antenna Systems), Monitor and Control Systems. and associated hardware.
• Familiar with RF test equipment such as spectrum analyzers, RF Power Meters, Signal Generators.
• Ability to work a rotating schedule.

• Basic knowledge of Facilities equipment such as HVAC, ATS, Generators, and UPS.
• Associate's Degree or higher.
• Basic networking experience.

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.