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Director, Leader Readiness and Change Communications

Role overview

Qualifications

  • Bachelor's Degree in Communications or related field
  • 7+ years of internal, leadership, or change communications experience
  • Experience supporting enterprise-wide transformation initiatives
  • Building executive relationships and managing multiple priorities

Responsibilities

  • Leads communication strategies for organizational change
  • Develops leader communication and cascade strategies
  • Creates manager toolkits, talking points, FAQs, and communication resources
  • Monitors employee sentiment and recommend communication adjustments

About the company

Centene Corporation logo

Centene Corporation

Health Insurance (Payers)

Centene Corporation provides high-quality healthcare services to members in all 50 states. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs. Centene believes that healthcare is best delivered locally. Our local health plans offer a range of health insurance solutions with a focus on providing accessible care to uninsured and under-insured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). Centene also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services. Centene’s hiring practices reflect the composition of the members and communities we serve, allowing us to deliver quality, culturally sensitive healthcare to millions of members. Centene employees help change the world of healthcare and transform our communities. To learn more about career opportunities with Centene, visit: https://jobs.centene.com/

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Leads communication strategies that prepare leaders and employees for organizational change by equipping managers with the information, tools, and resources needed to successfully lead through change.

  • Develops leader communication and cascade strategies.
  • Creates manager toolkits, talking points, FAQs, and communication resources.
  • Develops readiness communication plans for enterprise initiatives.
  • Partners with HR, Culture and transformation leaders to support organizational readiness.
  • Designs listening strategies and employee feedback mechanisms.
  • Monitors employee sentiment and recommend communication adjustments.
  • Supports executive presentations and leadership messaging.
  • Measures effectiveness of readiness communications.
  • Ensures consistency across leader communications.
  • Supports enterprise governance for change communications.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Education/Experience:

Bachelor's Degree Communications or related field required

7+ years internal, leadership, or change communications experience required

Experience supporting enterprise-wide transformation initiatives, building executive relationships, managing multiple priorities, and communicating complex business topics to diverse audiences preferred

This position is 100% remote with up to 10% travel required as needed

Pay Range: $118,400.00 - $219,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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