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Technical Writer

VivSoft

Role overview

Qualifications

  • Bachelor's degree
  • 3+ yrs producing tech documentation for software programs
  • Experience producing formal Government deliverables against a PWS/SOO schedule
  • Proficiency with Microsoft Word, Jira, and document management systems used in Government programs

Responsibilities

  • Produce technical documentation at each sprint close
  • Maintain a master deliverable schedule and own/produce contractual deliverables for submission
  • Support in-app tooltip content, help text, and interactive walkthrough scripts for delivered capabilities
  • Author training materials and role-based user guides

Key facts

Hard skills

Developing Training Materials JIRA Continuous Training

Other skills

  • Microsoft Word
  • Collaboration
  • Creativity

About the company

VivSoft logo

VivSoft

IT Services & IT Consulting

Company details

IndustryIT Services & IT Consulting

Links

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Job description

Job Title: Technical Writer
Location: Remote
Clearance: Secret or Top Secret
Type: Full-time, W2
About VivSoft:
VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in federal space. Our work culture fosters collaboration, creativity, and continuous learning.

Job Summary:
The Technical Writer produces the formal deliverable documentation, user guides, and training materials for the ARES production program, drawing from development team outputs, architectural view, and other products as required.

Key Responsibilities:
  • Produce technical documentation at each sprint close (e.g. sprint results summary, requirement coverage, defect summary, and sprint velocity report)
  • Maintain a master deliverable schedule and own/produce contractual deliverables for submission
  • Support in-app tooltip content, help text, and interactive walkthrough scripts for delivered capabilities
  • Author training materials and role-based user guides
  • Support agile execution and documentation

Required Skills & Experience:
  • Bachelor's degree
  • 3+ yrs producing tech documentation for software programs (e.g. release notes, user guides, architecture documentation)
  • Experience producing formal Government deliverables against a PWS/SOO schedule
  • Familiarity with sprint-cadenced documentation production and ability to produce documentation w/in 48 hrs of sprint close
  • Proficiency with Microsoft Word, Jira, and document management systems used in Government programs
  • Experience producing training materials for enterprise software systems serving operational DoD users
Preferred Qualifications
  • Familiarity with DAF aircrew scheduling, stan/eval, or training management mission areas
  • Experience with in-app help authoring tools (e.g. Salesforce in-app guidance, or equivalent)

Benefits:  
  • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only)  
  • Life Insurance  
  • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)  
  • 401K Retirement Plan with employer match  
  • Professional Development Training Reimbursement 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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