Role overview

Qualifications

3+ years of experience in program management, project management, or operations
Strong program management fundamentals
A clear communicator
Collaborative, with high empathy and high accountability

Responsibilities

Drive execution of business and partnership programs
Support external partnerships
Coordinate cross-functional stakeholders
Monitor program health

Key facts

Remote from: United States
Full time
Mid-level (2-5 years)
Partnership Development Manager
128 - 151K yearly
English

Hard skills

Operational Planning Stakeholder Communications Project Management Risk Management Process Improvement Internal Documentation Client Server Models

Other skills

Program Management
Adaptability
Collaboration
Empathy
Growth Mindedness

About the company

Modern Health

Mental Health Care

Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists available in 35 languages all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all.Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.

Company details

Company typeScaleup

IndustryMental Health Care

Company size201 - 500

Links

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Job description

Modern Health

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

“It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.

Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role

Modern Health is looking for a Program Manager to help drive cross-functional business and partnership programs. Reporting to our Lead Program Manager, you’ll manage the day-to-day execution that makes internal and external partnerships succeed — coordinating across Product & Tech, Clinical, Operations, Go-to-Market, Legal & Compliance, Finance, and external health partners.

This is a role for a builder in the earlier chapters of their program management career: you’ll own meaningful workstreams and initiatives with real accountability from day one, while being supported and coached by experienced program leadership. Strong performers will grow toward leading Modern Health’s largest, most strategic programs end-to-end.

This position is eligible for remote work within the UDA, however it is not eligible to be performed in Hawaii.

What You’ll Do

Drive execution of business and partnership programs — manage workstreams across ongoing internal and external partner operations, launches, and implementations, keeping deliverables, owners, and timelines on track
Support external partnerships — as needed, serve as a day-to-day operational point of contact for external partners: run check-in cadences, track commitments, and help hold partners accountable to SLAs and quality standards
Coordinate cross-functional stakeholders — keep all cross-functional stakeholders like Clinical, Operations, Go-to-Market, Legal & Compliance, and Finance aligned and unblocked through proactive, consistent communication
Build the operational backbone — create and maintain program plans, trackers, documentation, and playbooks so programs run predictably and don’t depend on any one person’s memory
Monitor program health — track success metrics, flag risks and issues early, and escalate with a recommended path forward rather than just a problem statement
Support business operating rhythms — contribute to partnership business reviews, status reporting, and planning cycles, and prepare crisp updates for leadership
Improve how we work — identify and implement process improvements that make partner operations faster, smoother, and more scalable
Finish the job — see workstreams through past launch to long-term optimization and post-launch learnings

Who You Are / Requirements

An emerging business athlete — organized, adaptable, and energized by turning partially defined problems into clear plans, priorities, and follow-through
3+ years of experience in program management, project management, or operations in a complex, cross-functional environment
Strong program management fundamentals — planning, sequencing, milestone and dependency tracking, and risk management, with exceptional attention to detail
A documentation and systems thinker — you naturally reach for (and create) playbooks, templates, and repeatable processes instead of doing the same manual task 100 times
A clear communicator — you give stakeholders proactive visibility into your work, run effective meetings, and capture decisions and action items so nothing falls through the cracks
Comfortable with ambiguity and biased toward action — you ask sharp questions, propose solutions rather than waiting for instructions, and know when to escalate
Experienced working with external partners, vendors, or clients — comfortable balancing relationship-building with holding others accountable to commitments
Collaborative, with high empathy and high accountability — you support your teammates, give and receive direct feedback, and hold yourself to a high bar
Growth-minded — you actively seek feedback and are excited to grow toward leading larger, more complex programs end-to-end
Deeply motivated by Modern Health’s mission and passionate about enabling better mental health outcomes at scale
Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).

Bonus Points

Experience in digital health or working with health-related products, services, or partnerships
Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm
Experience with partner or client-facing implementations — onboarding, integrations, or managed services

Benefits

Fundamentals:

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Flexible Time Off
Company-wide Collective Pause Days

Family Support:

Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter

Professional Development:

Professional Development Stipend

Financial Wellness:

401k
Financial Planning Benefit through Origin

But wait there’s more…!

Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.

Zone 1: San Francisco Bay Area and New York City Metro
Zone 2: All other California locations and Seattle, WA
Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
TX, CT, IL, MA, NH, NJ, OR, RI, VT
Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

Zone 1

$127,900—$150,500 USD

Zone 2

$127,900—$150,500 USD

Zone 3

$115,110—$135,450 USD

Zone 4

$108,715—$127,925 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.