What You'll Do:
Avalara is seeking a results-driven Senior Strategic Initiatives Manager to help drive operational excellence and executive-level visibility for our Enterprise Partner Ecosystems organization, which includes our strategic technology integration partnerships and Global System Integrator (GSI) relationships. This role is built for someone who's genuinely curious about how AI is changing the way strategic and operational work gets done, someone who has actually rolled up their sleeves to test, build, or implement AI-assisted workflows, and wants a role that rewards that kind of thinking rather than just tolerating it. You will serve as a strategic right hand to the team's leader, translating complex, fast-moving priorities into structured execution, clear reporting, and organized operating rhythms. You'll combine sharp analytical instincts with hands-on program management to keep cross-functional work moving and to give leadership a clear, consistent view into performance and progress, while bringing that same builder's mindset to how the team itself operates day to day. A core focus of this role is building the operational foundation for a growing team, strong documentation, repeatable processes, and executive-ready reporting, while also driving special projects that advance our enterprise partners and GSI strategy. This includes strengthening our key enterprise partnerships and activating respective GSI relationships, ensuring these partners are properly engaged, supported, and positioned to build on our platform. The ideal candidate is highly organized, dynamic, and comfortable operating with ambiguity, someone who can walk into a fast-paced environment, bring structure to it, and keep every stakeholder aligned along the way.
#LI-Remote
What Your Responsibilities Will Be:
Executive Reporting & Strategic Insights- Build leadership-ready reporting, dashboards, and readouts for regular business reviews and ad hoc executive requests
- Synthesize program and performance data into clear narratives and recommendations that support decision-making
- Use AI and automation where it makes sense to speed up reporting and analysis, so more time goes toward strategic synthesis and less toward manual compilation
- Partner directly with the team's leader to prepare materials for cross-functional and executive audiences
Strategic Planning & Execution- Translate leadership priorities into structured workstreams, clearly defined milestones, and cross-functional execution plans
- Lead special projects end-to-end, translating ambiguous or evolving priorities into structured plans with clear milestones and owners
- Identify gaps in process or tooling and build scalable solutions, including AI-assisted workflows, that increase clarity and consistency across the team
Enterprise Partner Ecosystems & GSI Engagement- Support strategy and coordination across our enterprise-focused partner ecosystems, including our Global System Integrator (GSI) relationships
- Drive reactivation efforts for underutilized GSI partnerships, ensuring these partners are properly engaged and equipped to build with us
- Serve as a coordination point across internal teams to keep enterprise partner initiatives aligned and moving forward
Cross-Functional Alignment & Delivery- Act as a reliable connector across RevOps, Product, and other partner-adjacent teams to keep initiatives on track
- Proactively surface risks, communicate changes and delays early, and keep stakeholders informed at every level, from day-to-day collaborators to executives
- Bring a solution-oriented mindset to cross-team efforts, showing up with a clear point of view on how you'll contribute, not just an opinion on what should happen
Operational Systems, Documentation & Governance- Maintain clear, current documentation, trackers, and knowledge repositories that make the team's work easy to follow and scale
- Build and refine templates and playbooks that raise the bar on consistency and transparency across initiatives
- Look for opportunities to use AI to keep documentation and status reporting current with less manual upkeep, so the team spends more time on the work itself
- Establish operating rhythms and governance mechanisms that keep the team and its stakeholders aligned
What You'll Need to be Successful:
- 8+ years of experience in strategic initiatives, business operations, or program management.
- Strong analytical and storytelling skills — adept at turning data into insight and insight into action
- Hands-on experience applying or testing AI tools to real workflows
- Proven track record in managing complex, cross-functional projects from planning through delivery
- Exceptional written and verbal communication skills, including experience preparing executive-level updates
- Demonstrated success managing roadmaps or business ownership of customer- or partner-facing technology
- Proven success working in fast-paced environments and navigating ambiguity with a solution-oriented mindset
- Mastery of Excel, PowerPoint, and project management tools (Smartsheet, Confluence, SharePoint)
- Adequate Proficiency with tools such as Jira, Smartsheet, Power BI, Confluence, and Excel
- Familiarity with Partner Relationship Management (PRM) platforms or similar systems is a plus
- Bachelor’s degree in Business, Analytics, Project Management, or a related field
Technical Skills
- Mastery of: Excel, PowerPoint, Confluence, Slack, Power BI, Salesforce
- Strong Experience with: AI-assisted workflow tools, Smartsheet, Jira, SharePoint, Experience with Partner Relationship Management (PRM) platforms
Pay Range Details The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may different in other locations. Colorado $136,400-$225,000 [annually]Washington $136,400-$248,000 [annually]California $136,400-$272,500 [annually]NYC $150,800-$272,500 [annually] The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual salary/wage may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business consideration This role is eligible for an annual bonus based on individual and company performance, depending on the terms of the applicable plan and the employee’s role.
Avalara is an AI-first Company:
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We'll Take Care of You:
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara:
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
