Product Owner

• The Product Manager sets priorities, gathers business requirements, and defines the “why” and the “what” at a business level.
• The Product Owner (this role) translates those requirements into delivery-ready work, manages the backlog and lifecycle, coordinates releases, and communicates capacity and status — the “how” and the “when.”

• Translate prioritized business requirements from the Product Manager into clear, well-scoped user stories, tasks, and acceptance criteria the team can act on without ambiguity.
• Maintain a healthy, ordered backlog: keep upcoming work refined, estimated, and “ready” ahead of each sprint.
• Run backlog refinement and ensure every item has a clear definition of done before it enters development.
• Be the go-to person for clarifying scope and requirements during development, resolving questions quickly to avoid blocking the team.

• Own the movement of work through the full lifecycle: quote/sizing → sprint/development → test/UAT → scheduled release.
• Facilitate sizing and estimation with developers, and help produce quotes/estimates where work has a client or commercial dimension.
• Coordinate sprint planning, track in-flight work, and surface blockers and risks early.
• Partner with the testing team to ensure clear, testable acceptance criteria and a smooth, well-defined UAT process.

• Plan and organize releases: group work into coherent releases, sequence them sensibly, and manage dependencies between items.
• Communicate team capacity, throughput, and realistic timelines to the Product Manager and stakeholders — and set expectations when demand exceeds capacity.
• Maintain a clear, current view of what is in progress, what is scheduled, and what is at risk.
• Coordinate release timing, readiness checks, and go/no-go decisions with development and testing.

• Identify when work affects clients and plan releases to minimize disruption — timing, sequencing, and communication of changes.
• Coordinate change communication so internal stakeholders (and, where relevant, clients) know what is changing and when.
• Raise the bar on UAT discipline and release readiness for anything client-facing, where the cost of defects is higher.

• Scope and shepherd integration and ETL work involving client-specific APIs and systems — writing clear specifications against external interfaces and data.
• Actively manage external-dependency risk: work that relies on a client’s API, environment, data quality, or availability carries timeline risk that must be planned for and communicated.
• Coordinate with clients and internal engineers to confirm integration requirements, data mappings, and acceptance expectations before build.

• Write metric-based acceptance criteria (e.g., accuracy, confidence thresholds, exception/escalation rates) rather than simple pass/fail criteria.
• Treat data as a first-class dependency — training/test data, labeling, data quality, and privacy/governance — not just code.
• Account for higher uncertainty in sizing: AI work is more discovery- and spike-driven, so estimates are softer and expectations must be set accordingly.
• Plan for probabilistic output: stronger human-in-the-loop review during UAT, and a “done” that may include ongoing monitoring (e.g., model drift, retraining).

• Minimum 3 to 5 years of experience as a Product Owner or Product Manager, with hands-on experience working in Agile/Scrum environments.
• Experience as a Product Owner, delivery lead, project/program manager, or similar role responsible for moving work through a development lifecycle.
• Strong skills in writing clear requirements and acceptance criteria, and breaking large needs into well-scoped, schedulable work.
• Demonstrated ability to plan and coordinate releases and communicate capacity and timelines to stakeholders.
• Comfort working with a small development and testing team in an agile/iterative environment.
• Enough technical literacy to scope integration/ETL and API-based work and have credible conversations with engineers.
• Excellent written and verbal communication, and a detail-oriented, organized working style.

• Experience in B2B SaaS, document processing, or accounts payable / invoice automation domains.
• Familiarity with client-facing delivery and managing change in a way that minimizes client disruption.
• Exposure to AI/ML product work and comfort defining metric-based success criteria for it.
• Hands-on experience with data integration, APIs, or ETL pipelines.
• Familiarity with agile tooling for backlog, sprint, and release tracking.

• Work enters development with clear, testable acceptance criteria, and developer questions during a sprint drop noticeably.
• Releases are planned, sequenced, and communicated predictably, with fewer surprises and minimal client disruption.
• Stakeholders have a clear, trusted view of team capacity and realistic timelines.
• AI and integration projects are scoped with appropriate expectations around uncertainty and external dependencies.

About the Company

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: careers@pairsoft.com.

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