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Boarding Representative II

Role overview

Qualifications

  • High School Diploma or equivalent
  • 1-2 years of experience in merchant processing field
  • Proficiency with Microsoft Office Suite
  • Typing speed of 40+ wpm

Responsibilities

  • Onboarding of new accounts and activations
  • Quality control of new merchant accounts
  • Reviewing application, pricing, and approval parameters
  • Communicate with partners and staff for additional information

Key facts

Other skills

  • Microsoft Office
  • Communication
  • Teamwork

About the company

Maverick Payments logo

Maverick Payments

Digital Payments & Money Transfer

Maverick Payments is a full-service payment processor with innovative technology designed for partners looking to monetize payments by reselling our white-labeled payments stack. Quickly go to market with minimal to no cost or risk - all with building your brand while leveraging our infrastructure. With our merchant acquiring services, proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services, we offer a true all-in-one solution geared for sales organizations, such as ISVs, developers, ISOs, and agents looking to generate payments revenue in a scalable method with no investment or risk burden. Our dashboard is an end-to-end system with a complete API, digital onboarding, portfolio management, sub-reseller and user management, support ticketing, and so much more – your turnkey platform to go to market as a payments provider under your brand while utilizing Maverick’s back-end systems. With its headquarters in Los Angeles, Maverick's FSP infrastructure means all operations are handled in-house including underwriting, risk monitoring, compliance, technology development, on-boarding, customer support, and more. This allows for quick resolutions and hands-on support. Maverick is a leader in technology-driven payment processing for merchants of any size in the United States, including card present and card not present. Additionally, Maverick supports a wide range of business types including specialty verticals and emerging markets which typical processors shy away from due to elevated risks; however, these are new industries for our resellers to support and expand into. Our partner-focused approach ensures competitive pricing, transparency, and best-in-class services that build personal and lasting relationships with our partners and merchants. As a family owned and operated company, our nimble approach means our commitment to providing unsurpassed levels of support and building long-term relationships.

Company details

IndustryDigital Payments & Money Transfer
Company size51 - 200

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Job description

Exciting Opportunities at Maverick Payments!

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position: 
Reporting to the Boarding Manager, the Boarding Representative II is responsible for onboarding of new accounts, activations, and quality control of all new merchant accounts.
  • Reviewing daily assignment queue for account onboarding.
  • Reviewing application, pricing, and approval parameters to ensure record completion.
  • Keying and synching account data as required to ensure onboarding is accurately completed promptly.
  • Communicate with partners and staff members as needed in cases where additional information may be needed.
  • Data entry as required for completing corrections, action items and additional step request items.
  • Data sensitive maintenance requests
  • Account updates
  • Department related projects and assignments
  • Departmental communication for efficiently managing workload.
  • Attending required department meetings and training
  • Supporting specialized projects on an as-needed basis as directed by Department or Company leadership.
  • Other duties as assigned.
Qualifications:
  • High School Diploma or equivalent.
  • 1-2 years of experience working with software user interfaces within the merchant processing field.
  • Proficiency with Microsoft Office Suite.
  • Ability to navigate multiple system interfaces to key application information efficiently.
  • A typing speed of 40+ wpm
What We Offer:
  • Competitive Salary, Bonuses and Incentives.
  • Comprehensive employer sponsored health, vision, and dental insurance programs.
  • Paid time off, Paid Sick and Paid Holidays.
  • 401K plan with up to a 3% matching contribution.
  • Commitment to Career Development and Advancement.
  • Employee Recognition Programs
  • Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
Pay Range: $22 to $29/HR
This position will consider remote candidates in the following states: 
AZ, CA (Outside of LA Metro area), CO, FL, GA, ID, IN, KS, KY, MA, MD, ME, NE, NC, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA
 

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.







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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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