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Solution Architect - CRMI # 26-17311

US Tech Solutions

Role overview

Qualifications

  • 6+ years of product/solution architecture (AI/ML experience is preferred)
  • Certified System Administrator and other Certified Implementation Specialist certifications are preferred
  • Experience putting enterprise implementations and deployments into production is a must-have
  • Strong analytical and creative problem-solving skills

Responsibilities

  • Providing technical advice and guidance to early adopter customers on how to best utilize Gold Standard Implementation Packages
  • Collaborate with cross-functional teams to prioritize, design, productize, and pilot AI-first implementation and adoption capabilities
  • Contribute to thought leadership and documentation to make information about AI-first implementation adoption capabilities accessible
  • Assist the Enablement team and Partner team with Enablement and Training material

Key facts

Hard skills

Solution Architecture Artificial Intelligence Machine Learning Enterprise Integration Product Management Customer Success Management System Administration

Other skills

  • Communication
  • Social Skills
  • Analytical Thinking
  • Problem Solving
  • Collaboration

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

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Job description


Location: Remote (Up to 50%Travel within USA)

Job Description:
  • The Customer Excellence Group – Acceleration & Modernization – Product Delivery Solutions team will be responsible for partnering with the Platform and Product Business Unit Product Management, Product Engineering, Product Excellence, and Expert Services organizations to deliver a transformational, accelerated implementation and adoption experience for customers.
  • You are being hired to work on one of the most exciting initiatives at one of the fastest-growing Enterprise AI companies in the industry.
  • As a Solution Architect, CRMI, you will work with the product, BU, and client delivery teams to design, productize, and pilot Gold Standard Implementation Packages and other delivery accelerators. You’ll drive early pilots across core product families, partner tightly with Platform and Product BU product management and engineering and collaborate with strategic partners and early adopters.
  • Your North Star: dramatically compress time‐to‐first-meaningful‐use, accelerate adoption, and deliver a consistently excellent, AI‐enabled implementation journey that reduces deployment friction, enhances customer experience, and improves renewal outcomes.
  • Providing technical advice and guidance to early adopter customers on how to best utilize Gold Standard Implementation Packages to dramatically reduce time-to-first-use.
  • Collaborate with cross-functional teams, including platform and product management and engineering, Product Excellence, Impact, Expert Services, to prioritize, design, productize, and pilot AI-first implementation and adoption capabilities.
  • Stay up-to-date with industry trends and emerging technologies in the field of GenAI and AI Agents, and apply this knowledge to continuously improve and evolve implementation & adoption offerings.
  • Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, reference architectures, and other documentation to make information about AI-first implementation & adoption capabilities more accessible to the broader Impact Delivery organization, customers, and partners.
  • Assist the Enablement team and Partner team with Enablement and Training material to see through the success of this Autonomous Implementation effort.
  • Co‐drive pilots with early adopter customers (enterprise clients and Systems Integrators).
Qualifications:
  • 6+ years of product/solution architecture (AI/ML experience is preferred).
  • Certified System Administrator and other Certified Implementation Specialist certifications (ITSM, HRSD, or CSM) are preferred.
  • Certified Technical Architect or Certified Master Architect certifications are preferred.
  • Experience putting enterprise implementations and deployments into production is a must-have.
  • At least 5 years of experience in a technology advisory or enterprise implementation role, with a focus on Artificial Intelligence, Machine Learning, or Data Science, is preferred.
  • Proven track record of driving customer satisfaction through innovative technology solutions on the platform.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
  • Strong analytical and creative problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Familiarity with Agile methodologies and experience working in an Agile environment.
  • Strong problem-solving skills and ability to work independently or as part of a team.
  • Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships.
  • Customer-focused mindset and commitment to delivering high-quality results.
  • Excellent collaboration with product, engineering, QE, and field teams.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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