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Social-Media Listening & Sprinklr Dashboard Analyst - #26-13171

US Tech Solutions

Role overview

Qualifications

  • 5+ years of experience in Social Media Analytics, Digital Marketing Analytics, Paid Social Measurement, or a related reporting and insights role
  • 4+ years of hands-on experience with Sprinklr
  • Strong expertise in social listening, Boolean query creation, sentiment analysis, Share of Voice (SOV), brand health, competitive intelligence, and campaign performance analytics
  • Proficiency with BI/reporting tools such as Tableau, Power BI, or Looker Studio is a plus

Responsibilities

  • Design, build, and maintain reporting dashboards within Sprinklr
  • Develop dashboards for executive reporting, campaign performance, social listening, audience engagement, sentiment analysis, and brand health monitoring
  • Create and optimize social listening frameworks using Boolean queries, topic clusters, keyword taxonomies, and themes
  • Analyze paid and organic social performance across platforms delivering actionable insights and executive-ready reports

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

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Job description

Duration: 6 months contract

Job Description:
  • Client is seeking a highly analytical Social-Media Listening & Sprinklr Dashboard Analyst with deep hands-on experience building dashboards reporting and delivering actionable social intelligence through the Sprinklr platform.
  • This role will partner closely with Social, Brand, Marketing, and Communications teams to transform complex social media data into meaningful business insights that support strategic decision-making.
  • The ideal candidate combines strong social listening expertise with advanced dashboard development skills inside Sprinklr and has experience designing executive-level reporting, campaign measurement dashboards, social listening frameworks, and real-time monitoring solutions.
  • ​This role will focus on leveraging social media data to build, optimize, and maintain dashboards that provide actionable insights for stakeholders across the organization.
Responsibilities:
  • Design, build, and maintain reporting dashboards within Sprinklr, including KPIs, widgets, filters, and stakeholder-specific reporting views.
  • Develop dashboards for executive reporting, campaign performance, social listening, audience engagement, sentiment analysis, and brand health monitoring.
  • Create and optimize social listening frameworks using Boolean queries, topic clusters, keyword taxonomies, and themes to monitor trends, competitive activity, Share of Voice (SOV), and reputational risks.
  • Analyze paid and organic social performance across platforms including Facebook, Instagram, LinkedIn, TikTok, YouTube, X, etc. delivering actionable insights and executive-ready reports.
  • Integrate Sprinklr data with Tableau, Power BI, Looker Studio, or other BI platforms using API/CSV exports when required.
Experience:
  • 5+ years of experience in Social Media Analytics, Digital Marketing Analytics, Paid Social Measurement, or a related reporting and insights role.
  • 4+ years of hands-on experience with Sprinklr, including native dashboard development and reporting.
  • Experience building executive, campaign, engagement, and social listening dashboards within Sprinklr.
  • Strong expertise in social listening, Boolean query creation, sentiment analysis, Share of Voice (SOV), brand health, competitive intelligence, and campaign performance analytics.
  • Experience developing stakeholder-facing reports and translating complex social data into actionable business insights.
  • Proficiency with BI/reporting tools such as Tableau, Power BI, or Looker Studio is a plus.
  • Strong analytical, communication, and data storytelling skills.
Skillsets:
  • Dashboard Development
  • Sprinklr
  • Marketing Analytics
Education:
  • Bachelor's degree or exp. in related field.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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