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Supply Chain Analyst IV # 26-19792

US Tech Solutions

Role overview

Qualifications

  • 6-8 years of experience in RMA processing and returns analysis
  • Bachelor's degree in applicable field that aligns with a supply chain analyst
  • Experience using ERP systems, ideally Oracle
  • Strong analytical skills with ability to identify root causes of returns

Responsibilities

  • Processing RMAs and analyzing driving factors for returns
  • Partnering with service centers to resolve return-related issues
  • Validating returns and ensuring data accuracy
  • Identifying opportunities for process automation and efficiency improvements

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

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Job description

Duration: 6 Months (Possible extension)

Description:
We are seeking a Global Returns Analyst to support our retail channel operations team in the AR/VR industry. The ideal candidate will have experience working with enterprise-level supply chain functions and a strong background in returns management.

Responsibilities:
  • Processing RMAs and analyzing driving factors for returns
  • Partnering with service centers to resolve return-related issues
  • Resolving discrepancies via Jira cases with service centers
  • Validating returns and ensuring data accuracy
  • Filing disputes for all retail customers through their portals and processes
  • Identifying opportunities for process automation and efficiency improvements
  • Leveraging AI tools to streamline returns workflows and reporting

Required Qualifications:
  • 6-8 years of experience in RMA processing and returns analysis (not just RMA focus but more a system/process automation focus).
  • Bachelor's degree in applicable field that aligns with a supply chain analyst
  • Experience using ERP systems, ideally Oracle
  • Background in consumer electronics retail operations
  • Strong analytical skills with ability to identify root causes of returns
  • Experience with process automation and workflow optimization
  • Familiarity with AI-powered productivity tools
  • Proficiency in Jira or similar case management systems
  • Retail compliance and dispute resolution


About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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