MEDHOST
Digital Health & Health Tech
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JOB SUMMARY The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions. ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES • Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites • Performs all project workplan tasks for assigned role in accordance with contracted project scope • Performs system configuration tasks and provides system configuration consultation to clients • Provides workflow consultation and guidance in line with Altera recommendations to clients • Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project • Provides activation support • Meets or exceeds utilization targets set by the organization • Sets appropriate expectations with clients and managing them throughout the project life cycle • Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place • Provides feedback to appropriate internal organizational groups on software and methodology improvements • Anticipates client needs and places client at the center of thinking and functions as the client advocate
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