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Implementation Consultant

Role overview

Qualifications

  • Detailed knowledge of Altera products and solutions
  • Experience in software implementation
  • Consulting skills
  • Strong problem-solving abilities

Responsibilities

  • Implement Altera software at client sites
  • Perform system configuration tasks
  • Provide workflow consultation to clients
  • Identify and resolve system and workflow issues

Key facts

Other skills

  • Problem Solving
  • Communication

About the company

MEDHOST logo

MEDHOST

Digital Health & Health Tech

MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions to healthcare facilities nationwide. Our integrated product portfolio includes intuitive, cloud-based solutions, including YourCareEverywhere, a robust health and wellness consumer engagement platform. Our broad offering of hosting, outsourcing, marketing and consulting services are changing how clinicians and hospital leaders work and collaborate, while generating notable operational improvements. MEDHOST delivers value by enabling hospitals of all types and all sizes to better manage the business of healthcare across the care continuum while meeting evolving regulatory requirements.

Company details

IndustryDigital Health & Health Tech
Company size501 - 1000

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Job description

JOB SUMMARY The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions. ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES • Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites • Performs all project workplan tasks for assigned role in accordance with contracted project scope • Performs system configuration tasks and provides system configuration consultation to clients • Provides workflow consultation and guidance in line with Altera recommendations to clients • Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project • Provides activation support • Meets or exceeds utilization targets set by the organization • Sets appropriate expectations with clients and managing them throughout the project life cycle • Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place • Provides feedback to appropriate internal organizational groups on software and methodology improvements • Anticipates client needs and places client at the center of thinking and functions as the client advocate

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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