HR Operations Analyst/Coordinator

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. 

What you’ll do

The Human Resource Operations Analyst/Coordinator provides support in the day-to-day operations of the Human Resources department, participates in the development and implementation of company onboarding procedures, as well as establishing new approaches to affect improvement in the overall efficiency of the department. The Human Resource Analyst/Coordinator conducts company business in a manner concurrent with companies ever evolving goals.

The Human Resource Operations Analyst/Coordinator assists in the various aspects of Human Resources administration, including but not limited to ensuring new hires are delivered an exceptional onboarding experience, preparing and maintaining employee files, and processing necessary changes within the HRIS. Collaborating with the Manager of Human Resources on various departmental projects will be critical to the success of this role. 

In this role, you’ll also: 

• Manage the HR inbox, ensuring timely, professional, and accurate responses to employee and manager inquiries. 
• Coordinate and oversee the new hire onboarding process, beginning with an executed offer letter and continuing through successful integration into the organization. 
• Maintain a comprehensive understanding of employee benefit programs, wellness initiatives, and other employee offerings. 
• Process employee transactions within the Human Resources Information System (HRIS), including new hires, salary adjustments, position changes, transfers, and personal information updates, ensuring accuracy and timely completion throughout the employee lifecycle. 
• Communicate new hire information and employee payroll changes to the Payroll Department and external agencies, as required. 
• Maintain payroll tracking spreadsheets and generate reports to support HR and business needs. 
• Serve as an HRIS (ADP) administrator, maintaining system integrity and participating in ongoing training to enhance system knowledge and capabilities. 
• Conduct audits of payroll, benefits, and other Human Resources programs; identify discrepancies and recommend corrective actions as appropriate. 
• Prepare and process offboarding documentation and final employment paperwork for departing employees. 
• Keep the Manager of Human Resources informed of departmental activities, issues, and process updates. 
• Identify and implement opportunities for continuous process improvement to enhance efficiency and service delivery. 
• Maintain accurate and confidential employee records in accordance with company policies and regulatory requirements. 
• Generate and analyze standard HR reports to support operational and strategic decision-making. 
• Support special projects and other Human Resources initiatives, as assigned.

What you bring

• Bachelor’s Degree or equivalent experience
• Five or more years’ of Human Resources experience
• Overall knowledge of benefits, HRIS, employee relations, recruitment, employment laws
• Ability to interact with staff and management in a way that fosters trust, confidence, respect
• Ability to be flexible and understand the needs of others
• Communicates effectively, both verbally and in writing
• Ability to multitask efficiently and accurately, be detailed, analytical and accurate
• Recognize the need for follow-thru and follow-up 
• Ability to work within specified timeframe and meet deadlines working in a self-directed manor 
• Recognize and maintain confidentiality of work materials as appropriate
• Proficient in Microsoft Office, including Word, Excel, Outlook, PowerPoint and Teams 
• Limited travel required from time to time to support business needs

Bonus points if you have HRIS experience, preferably ADP Workforce Now!

Why choose us?

• We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.
• Our space is a reflection of who we are—innovative, open and collaborative.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. 
• Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. 

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

• Medical, Dental and Vision and Prescription Drug Coverage
• Fitness Reimbursement Benefit
• Employee Assistance Program
• Flexible Spending Account & Health Savings Account
• 401(k) and Quarterly Bonuses
• Generous Paid-Time Off & Volunteering Opportunities
• Educational Assistance & Professional Development Opportunities

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer