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GTM Operations Manager

Role overview

Qualifications

  • BS degree in Business, Marketing, or a related field preferred, or 5+ years of equivalent industry experience in B2B SaaS
  • Experience with GTM systems such as sales engagement platforms, data enrichment, lead/account routing, web analytics tools like Google Analytics, and reporting/BI tools
  • Good organizational agility and interpersonal ability to work effectively within a geographically dispersed, multi-functional team and able to drive projects from start to finish
  • Strong written and verbal communicator, with the ability to summarize and present technical concepts to non-technical audiences

Responsibilities

  • Manage the GTM technology stack and implement tools to optimize operations across marketing automation, CRM, analytics, and reporting systems
  • Develop and optimize GTM workflows, processes, and procedures to streamline execution and improve cross-functional team efficiency
  • Collaborate with marketing, sales, and customer success teams to establish lead and pipeline management processes, ensuring seamless flow of prospects and customers through the full funnel
  • Monitor and analyze GTM performance metrics to identify areas of improvement and provide actionable insights across the revenue funnel

About the company

Cortex logo

Cortex

Cortex is an internal developer portal built to accelerate the path to engineering excellence. Companies like Docker, TripAdvisor, and Confluent use Cortex to catalog, score, and assign action to improve service quality and velocity, so devs can get back to work that drives the business forward.

Company details

Company typeStartup
Company size11 - 50

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Job description

🧠 About Cortex
Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one. 

Our customers – from startups to Fortune 100 enterprises  – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.

πŸ“Location
We’re fully remote and welcome candidates from anywhere in the US! We have all-company offsites a few times a year where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!

🀝 The Team
We are a mighty group of ~80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it here.

πŸ’Ό Job Summary
We are seeking a GTM Operations Manager to join our team. This role will report into the Director of GTM Operations and has a heavy emphasis on driving efficiency, data integrity, and process rigor across our go-to-market functions. As the GTM Operations Manager, you will be responsible for optimizing the systems, processes, and analytics that power Marketing, Sales, and Customer Success. You will work closely with cross-functional teams to ensure smooth execution of GTM campaigns, pipeline management, and reporting across the full revenue lifecycle.

πŸ’» Responsibilities

  • Manage the GTM technology stack and implement tools to optimize operations across marketing automation, CRM, analytics, and reporting systems
  • Develop and optimize GTM workflows, processes, and procedures to streamline execution and improve cross-functional team efficiency
  • Collaborate with marketing, sales, and customer success teams to establish lead and pipeline management processes, ensuring seamless flow of prospects and customers through the full funnel
  • Monitor and analyze GTM performance metrics to identify areas of improvement and provide actionable insights across the revenue funnel
  • Own and manage GTM data and analytics, including data hygiene, segmentation, and reporting across systems
  • Coordinate with cross-functional teams to ensure accurate and timely execution of GTM initiatives, including campaigns, pipeline reviews, forecasting support, and reporting cadences

βœ”οΈQualifications

  • BS degree in Business, Marketing, or a related field preferred, or 5+ years of equivalent industry experience in B2B SaaS
  • Experience with GTM systems such as sales engagement platforms, data enrichment, lead/account routing, web analytics tools like Google Analytics, and reporting/BI tools
  • Good organizational agility and interpersonal ability to work effectively within a geographically dispersed, multi-functional team and able to drive projects from start to finish
  • Strong written and verbal communicator, with the ability to summarize and present technical concepts to non-technical audiences
  • Ability to adapt to a fast-paced and dynamic startup environment

πŸ’° Compensation

  • Starting Salary Range: $120,000 and $150,000
  • Competitive Equity Package

*Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.

🌴 Perks & Benefits

  • National medical, dental & vision insurance (we cover 100% for employees!)
  • Unlimited PTO & flexible working hours
  • 401k plan
  • Gender-neutral parental leave
  • $1000 yearly Learning & Development stipend
  • $400 monthly perks stipend (use it on anything)
  • Pet Insurance

Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email people@cortex.io 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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