CopperPoint has an exciting opportunity for a Loss Control Specialist to join our team. This advanced individual contributor serves as a trusted technical expert, partnering with underwriting and business leaders to evaluate complex risks, deliver industry-specific guidance, and help drive profitable growth. Managing a sophisticated book of business, this role plays a critical part in identifying opportunities for risk improvement while influencing best practices across the organization. The ideal candidate is a collaborative problem solver who enjoys mentoring others, sharing expertise, and making a meaningful impact on both customers and colleagues.
Job Responsibilities:
- Acts as a senior risk and safety consultative resource for underwriters, producers, and policyholders by delivering expert-level Loss Control services.
- Performs expert-level risk assessments of complex and unusual operations, applying technical knowledge and advanced judgment to evaluate physical exposures and the maturity of management systems, leadership practices, supervisory execution, and learning culture.
- Leads analysis of complex loss data, identifies significant claim trends and patterns, and develops strategic, technically sound recommendations for policyholders and internal partners.
- Synthesizes loss experience, assessment findings, and observed management practices to differentiate risk quality and inform underwriting and enterprise risk decisions.
- Prioritizes Loss Control service focus based on identified gaps in leadership practices, supervisory execution, hazard controls, learning culture, and claims management effectiveness.
- Manages an assigned book of business with a high degree of autonomy, driving measurable improvements in risk quality, loss results, and underwriting outcomes through targeted, domain-focused Loss Control engagement.
- Serve as a subject-matter expert (SME) in designated industries, verticals, classes of business, or exposures, providing specialized guidance to underwriting, leadership, and Loss Control peers.
- Prepares comprehensive reports and delivers expert presentations, training sessions, and technical consultations to clients, producers, and internal audiences.
- Maintains strong, collaborative relationships with policyholders, producers, underwriting, and internal partners, reinforcing organizational credibility and technical influence.
- Proactively identifies emerging risk trends and recommends improvements to Loss Control practices, underwriting alignment, or enterprise risk strategy.
- Mentors and trains Loss Control Consultants and Senior Loss Control Consultants, supporting the development of technical competence, judgment, and consistency across the department.
- Supports consistent application of structured risk-evaluation standards by guiding peers on interpretation, evidence expectations, and documentation quality.
- Contributes to practice development by creating, refining, or enhancing technical resources, tools, guidelines, best practices, and internal training materials.
- Participates in or leads vertical-, class-, or exposure-specific initiatives and projects based on advanced technical experience and industry insight.
- Conducts detailed industrial hygiene evaluations and provides actionable, technically sound recommendations to address identified hazards.
Additional Responsibilities:
- Driving a vehicle is a requirement for this position.
- Ability to travel daily between locations with occasional overnight travel.
- Occasionally will assist other Loss Control Consultants in different territories which may require travel to other states.
- Complete special projects and perform other duties as assigned by manager.
Work Environment & Physical Demands:
- Loss Control Specialists are required to work with many different people in a variety of environments – office, jobsite, manufacturing plant, etc. A considerable amount of the job involves fieldwork, with occasional overnight travel.
- Loss Control Specialist is required to work out of their home and occasionally operates in a professional office environment. This role routinely uses standard office equipment including personal computers and phones.
- Work may involve moderate exposure to potentially dangerous materials or situations, such as heights, extreme temperatures, dust, fumes, vapors, and/or loud noises. This will require following extensive safety precautions and the use of personal protective equipment.
- While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit for long periods of time, stand, stoop, kneel and walk; inspect equipment/machinery; climb stairs/ladders; walk rough terrain/uneven surfaces; climb into/out of close or tight spaces; wear personal protective equipment including respiratory protection; read gauges and meters; physically handle objects up to 25 lbs.; as well as spend a significant amount of time in front of a personal computer screen including keyboarding for data entry, email, and creation of business documents
Qualifications:
- Education: BS/BA college degree in risk management or safety and health preferred; or equivalent full-time work experience on a year-for-year basis.
- Experience Baseline: Minimum of 6 years of Loss Control experience within an insurance carrier, or a blended equivalent of 3 years of insurance carrier experience alongside at least 3 years of dedicated corporate safety industry experience.
- Experience Qualifiers: Must possess a proven record of subject-matter expertise (SME) or deep vertical specialization in designated business lines. Requires experience managing a complex book of business with minimal oversight, creating internal technical or training resources, and providing consistent, structured mentoring to less experienced consultants.
- ASP, CSP, ARM, CPCU or other professional designation preferred.
Preferred Skills:
- Expert technical knowledge of hazard control and risk-reduction strategies within designated specialized industries, business verticals, or complex lines of insurance.
- Expert skill in synthesizing complex loss experience, physical hazards, and management system maturity to diagnose operational gaps and inform underwriting risk decisions.
- Expert capability in using domain-focused metrics to design high-leverage service strategies and prioritize targeted interventions across an assigned book of business.
- Expert communication, professional presence, and technical consulting skills to deliver expert training, handle highly unusual risk disputes, and turn client resistance into collaborative partnerships.
- Comprehensive knowledge and understanding of commercial insurance
- Intermediate to senior level PC skills to effectively utilize the various applications within Microsoft Office Suite.
- Expert communication skills both in written and verbal form to effectively listen; turn resistance into cooperation; receive criticism in a professional manner; to properly compose business correspondence, service plans and facilitate presentations to CopperPoint’s agency partners and policyholder’s executives and managers.
Benefits:
- Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
- We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
- Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.
Salary Range:
- $95,000.00 - $115,000.00 annually
- Compensation may vary depending on skills, experience, education, and geographical location.
- In addition to base salary, compensation may include an annual discretionary bonus.
Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities.
CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.
CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.
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