FINANCIAL OPERATIONS ANALYST (Austin, Texas Area)

Financial Operations Analyst

Austin, Texas Area (Remote)

Help Shape How OCHIN Makes Business Decisions

Most analyst roles focus on reporting. This role is about influencing decisions.

OCHIN is seeking a highly analytical and intellectually curious Financial Operations Analyst to help senior leaders understand business performance, operational efficiency, workforce utilization, and growth opportunities.

This is a newly created role reporting directly to the CFO with a close working partnership with the Chief Operating Officer. You'll work at the intersection of finance, operations, workforce planning, and analytics—transforming data into insights that help shape strategic decisions across a growing healthcare technology organization.

If you enjoy solving complex business problems, uncovering meaningful insights, and turning analysis into action, we'd love to hear from you.

Although OCHIN is a remote-first organization, this role is intentionally based in the Austin, Texas metropolitan area to support close partnership with the Chief Operating Officer. Success in this position requires frequent collaboration, relationship building, and engagement with operational leadership. Periodic travel will be required.

Make a Difference at OCHIN

OCHIN is a leading healthcare technology organization serving a growing national network of providers. Through innovative technology, data insights, and shared services, we help healthcare organizations expand access to care, improve patient outcomes, and strengthen the communities they serve.

With more than 1,200 employees nationwide, OCHIN combines the mission of improving healthcare with the scale, complexity, and innovation of a technology-driven organization.

What You'll Do

• Partner with the CFO, COO, and other senior leaders to provide data-driven insights and recommendations
• Analyze operational and financial performance across the organization
• Develop dashboards, reports, forecasts, and scenario models that support executive decision-making
• Evaluate business line performance, operational efficiency, profitability, and cost-to-serve metrics
• Support workforce planning through capacity, utilization, productivity, staffing, and timesheet analyses
• Assess operational metrics such as time-per-member, time-per-install, and other measures that inform resource planning and efficiency
• Identify trends, risks, and opportunities to improve performance and scalability
• Partner closely with the Data & Analytics team to enhance reporting, forecasting, and operational insights
• Help establish and evolve key metrics, reporting frameworks, and operational analytics capabilities

What Will Help You Succeed

• Strong analytical and problem-solving skills
• Intellectual curiosity and a desire to understand how the business works
• Confidence communicating insights and recommendations to senior leaders
• Ability to translate complex data into clear business decisions
• Comfort navigating ambiguity and building new processes
• Strong collaboration and relationship-building skills
• Initiative, ownership, and a desire to help shape a new role

Qualifications

Required

• Bachelor's degree in Finance, Analytics, Economics, Business, Operations Management, or a related field
• Experience in financial analysis, operational analytics, business analytics, workforce planning, or a related discipline
• Strong forecasting, financial modeling, and analytical skills
• Advanced Excel proficiency and experience working with large datasets
• Experience with Power BI, Tableau, or similar visualization tools
• Ability to synthesize data into actionable business insights
• Excellent communication and presentation skills

Preferred

• MBA or Master's degree in Finance, Business, Analytics, Economics, Data Science, Healthcare Administration, or a related field
• Experience in healthcare technology, healthcare, SaaS, consulting, or other service-based environments
• SQL experience
• Experience with workforce planning, capacity planning, or operational performance measurement
• Familiarity with ERP, CRM, ticketing, and timekeeping systems
• Experience with NetSuite or similar financial platforms
• Knowledge of healthcare operations and HIPAA requirements

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for go-live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Compensation

At OCHIN, we're committed to pay transparency.

Salary Range: $85,697 – $137,116 annually 

OCHIN uses broad salary ranges designed to support equitable and market-aligned compensation practices. Final compensation is determined based on factors including experience, skills, certifications, education, internal equity, and market data.

Our Hiring Process

Candidates advancing in the process will complete a 50–60-minute competency assessment designed to help us understand strengths, preferences, and work styles in relation to OCHIN's core competencies. There is no pass or fail outcome—it's one of several tools we use to support strong hiring decisions and long-term success.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.