AU RTO Student Services Administrator (WFH) | ZR_1292_JOB

This is a remote position.

• At PeoplePartners, we believe great careers start with great people. As a Great Place to Work certified company, we're passionate about creating a people-first culture where collaboration, growth, and genuine support come first.
  
• When you join our team, you'll have the opportunity to work with leading global businesses, build valuable international experience, and grow your career alongside talented professionals who want to see you succeed. If you're looking for a workplace that values your contribution, invests in your development, and celebrates your achievements, you'll feel right at home here.
  

• Every student's learning journey deserves a seamless experience—and that's where you come in.
  
• As our AU RTO Student Services Administrator, you'll be the steady hand behind the scenes, ensuring every enrolment, enquiry, and student record is handled with care and precision. From supporting admissions to maintaining compliant records and delivering outstanding service, you'll help create an exceptional experience from day one through to course completion. If you're highly organized, thrive in a structured environment, and enjoy making a meaningful impact through excellent administration, this role is for you.
  

• Support student admissions, enrolment, and onboarding activities.
  
• Respond professionally to student and stakeholder enquiries via phone and email.
  
• Maintain accurate student records and documentation.
  
• Perform data entry across multiple administrative systems.
  
• Monitor student progression and update records as required.
  
• Prepare routine reports and administrative documents.
  
• Ensure compliance with established policies, procedures, and quality standards.
  
• Collaborate with internal teams to deliver efficient student support.
  
• Manage multiple administrative tasks while meeting deadlines.
  
• Identify opportunities to improve administrative processes and service delivery.
  

Requirements

• Minimum of 2 years' experience in administration, student support, or a similar administrative role.
  
• Experience managing phone and email enquiries.
  
• Strong data entry and document management skills with high attention to detail.
  
• Proficiency in Microsoft Office and email platforms.
  
• Experience using databases, CRM systems, or other administrative systems.
  
• Excellent written and verbal communication skills.
  
• Strong organizational and time management skills.
  
• Ability to work independently in a fully remote environment.
  
• Student-focused approach with a commitment to delivering excellent service.
  

• Experience working within an Australian Registered Training Organization (RTO).
  
• Experience in student administration or the education and training sector.
  
• Background in healthcare administration, shared services, BPO, or another structured administrative environment.
  
• Familiarity with compliance-driven administrative processes.
  

When you join PeoplePartners, you're joining more than a workplace—you're becoming part of a team that values your growth, wellbeing, and success. Here's what you can look forward to:

• Great Place to Work certified culture that puts people first.
  
• Fully remote work setup with genuine work-life balance.
  
• Opportunity to support a respected Australian education organization.
  
• Career development and international exposure.
  
• Ongoing learning and professional development opportunities.
  
• Collaborative, supportive, and inclusive team environment.
  
• Fun employee engagement activities and recognition programs.
  
• A culture built on trust, accountability, and continuous improvement.
  
• The opportunity to make a meaningful impact on students' learning journeys every day.
  

• Employment Type: Full-time.
  
• Work Setup: Fully remote (Work from Home).
  
• Client: Australian Registered Training Organization (RTO).
  
• Work Schedule: Monday to Friday.
  
• Working Hours: Day-shift (AWST).
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.