Role overview

Qualifications

5+ years of experience in Commercial Lines Property Casualty account management
Active Property Casualty insurance license (state‑specific as required)
Strong communication and relationship management skills
Ability to manage multiple priorities in a dynamic, fast‑paced environment

Responsibilities

Support commercial Property Casualty clients by delivering proactive account management, education, and service
Manage key account servicing processes including renewals, endorsements, claims support, billing inquiries, and account reviews
Educate clients on coverage changes, policy features, and risk management considerations
Identify opportunities to generate additional revenue through increased coverage, account rounding, and cross‑selling opportunities

Key facts

Remote from: Georgia (USA)
Full time
Senior (5-10 years)
Account Manager
English

Hard skills

Casualty Insurance Customer Relationship Management Account Management Risk Management Quantitative Analysis

Other skills

Microsoft Office
Communication
Relationship Management
Problem Solving
Detail Oriented
Accountability
Collaboration

About the company

SWCA Environmental Consultants

SWCA is a 100% employee-owned environmental firm that offers comprehensive environmental planning, regulatory compliance, and natural and cultural resources management services. Our expanding team of professionals combines scientific expertise with in-depth knowledge of permitting and compliance protocols to achieve technically sound, cost-effective solutions for a full spectrum of environmental projects throughout the U.S. and its territories.

Company details

Company typeLarge

Company size1001 - 5000

Links

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Job description

Overview:

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Commercial Lines Account Manager – Property & Casualty
Location: Remote | Eastern Time Zone, preferably local to Buford, Georgia

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

This role will focus on risk management, client servicing and collaborate with producers, account executives, carriers, clients and internal operations teams.

Why Alera Group

Meaningful Impact: Help clients and employees navigate programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Responsibilities:

What You’ll Do / Your Impact

Client & Relationship Partnership

Support commercial Property & Casualty clients by delivering proactive account management, education, and service
Collaborate with producers and internal service teams to ensure seamless execution of client deliverables
Contribute to client retention and satisfaction by maintaining strong, trusted client relationships and providing responsive support

Operational & Strategic Execution

Manage key account servicing processes including renewals, endorsements, claims support, billing inquiries, and account reviews
Handle renewals in partnership with producers, including remarketing, account rounding, and presentation of renewal pricing and terms
Educate clients on coverage changes, policy features, and risk management considerations
Ensure accuracy, compliance, and alignment with underwriting guidelines, regulatory requirements, and internal best practices
Leverage systems and tools such as Applied Epic, Microsoft Office, and Adobe PDF to manage workflows, documentation, and reporting

Growth & Innovation

Identify opportunities to generate additional revenue through increased coverage, account rounding, and cross‑selling opportunities
Support new business and growth initiatives by assisting producers with servicing and renewal strategy
Collaborate with Personal Lines and Group Benefits teams to introduce additional solutions where appropriate

Qualifications:

What You Bring

Required

5+ years of experience in Commercial Lines Property & Casualty account management
Experience in insurance agency client service and account management
Active Property & Casualty insurance license (state‑specific as required)
Strong communication and relationship management skills
Ability to manage multiple priorities in a dynamic, fast‑paced environment

Preferred

Experience working with key or complex commercial accounts
Proficiency with Applied Epic and related agency management systems
Strong analytical and problem‑solving capability

Core Competencies

Detail orientation
Accountability and follow‑through
Collaborative mindset
Client‑first thinking

Additional Information:

Compensation:
Salary range: $85,000 – $100,000 per year
Eligible for performance-based bonus: Yes

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Remote
Eastern time zone preferably local to Buford, Georgia

Professional Development – Alera Group Academy

At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You’ll have access to:

Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities

Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.

Licensure & Certifications (If Applicable)

This position may require:

Active State Property & Casualty License
Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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