Logo for Weploy

Client Coordinator

Role overview

Qualifications

  • Minimum of 6 months to 1 year recent experience in a call centre or high volume phone based role
  • Confidence working with numbers and maths
  • Exceptional communication skills both verbally and written
  • Proven professional references from previous employers

Responsibilities

  • Handling a large volume of inbound queries through calling, emails, and chats
  • Achieving key metrics including average handling time, quality assurance, roster adherence, and post-call customer surveys
  • Participating in detailed training programmes provided
  • Working consistently full time across Mon-Fri

Key facts

Other skills

  • Communication
  • Resilience
  • Teamwork
  • Problem Solving

About the company

Weploy logo

Weploy

Weploy is the fastest online hiring platform for Customer Experience staff in Australia. Our simple, quick and easy to use technology connects businesses looking for support, with Customer Service staff on demand allowing you to flex up and flex down when you need. Weploy puts customer service leaders back in control of hiring with speed, quality and compliance so that businesses can react to changing market conditions, increase diversity and protect core staff members We are building an empowered and fearless future of work, and we want you to be part of this future.

Company details

Company typeStartup
Company size11 - 50

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Benefits of Weploy:

  • Asap starts for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
  • Hybrid, onsite and work from home opportunities across Sydney
  • Above award hourly rates of $33.23 an hour + super 
  • Progress with some of Australia's leading brands!
     

Your Next Role:

  • Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter 
  • Mon-Fri 9-5pm (consistent full time hours of 37.5 each week)
  • Handling a large volume of inbound queries through calling, emails and chats within various sectors. On average, taking up to 50-60 calls per day.
  • As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
  • Detailed training programmes in place to get you set up in your role!
  • Supportive and bubbly team environments

What you Need:

  • Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
  • Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
  • Confidence working with numbers and maths
  • Can do attitude and resilience
  • Exceptional communication skills both verbally and written
  • Proven professional references from previous employers 

What is Weploy?

Weploy is an award winning innovator in placing talented individuals into Customer Service roles. We have placed people in some of the biggest and fastest growing businesses across Australia. We match top quality, ready-to-work candidates with major clients across tech, insurance, retail, and many more industries!

We’re looking for motivated, enthusiastic, customer focused individuals with at least six months phone based experience. 

Our roles vary from a couple of months to permanent starting at $33-34 p/hour + super. Please note we do not facilitate part-time hour roles, you must have consistent full-time availability (37.5 per week)

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members!

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
Β·

Client Service Specialist (Customer Care) Related jobs

Other jobs at Weploy

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.