Tutor Assistant / Assessor - Tourism & Travel Management

Company Description

Mō mātou | About us 

New Zealand School of Tourism is the country’s largest private tertiary establishment specialising in training programmes for the airline, travel and tourism industries. We’re also one of the oldest, helping Kiwis take flight in their tourism and travel careers for more than 35 years!  

We strive for success in everything we do with the strongest integrity. We are an organisation committed to delivering services that meet the needs of Māori and Pasifika learners and their whanau. We recognize the strength that lies in diversity and the integral role it plays in achieving extraordinary outcomes & making a difference in our communities.  

To find out more about us, please visit  https://www.nzschooloftourism.co.nz/  

Job Description

Workplace Practice Tutor Assistant / Assessor (Online)
Location: Fully remote - anywhere in NZ  
Part-time | Fixed-term | Remote

Note: this is a fixed-term opportunity ending 31 March 2027, on a part-time basis working 20 hours per week. Work is fully remote so we are open to applicants from anywhere in NZ.   

About the role:

New Zealand School of Tourism (NZST) is seeking an experienced and learner-focused Workplace Practice Tutor / Assessor to support the online delivery of our workplace practice course for Level 5 Diploma in Tourism & Travel Management (TTM) programme.

This is an exciting opportunity to work within a supportive online learning environment, helping learners succeed through quality assessment, academic guidance, and ongoing pastoral support.

You will be responsible for assessing learner work, providing meaningful feedback, monitoring learner engagement and supporting students throughout their academic journey on their last course for the Level 5 Diploma in Tourism & Travel Management (TTM) programme. 

Key Responsibilities

• Assess learner work in line with approved marking guides, rubrics, and grade descriptors.
• Provide timely, constructive feedback and support learners with assessment and course-related queries.
• Manage assessment administration, including Turnitin submissions, similarity reports, resubmissions, learner records, and required documentation.
• Monitor learner engagement, attendance, and participation, providing proactive support to learners who may be at risk of disengaging.
• Respond promptly to learner enquiries and communicate effectively with learners, tutors, team leaders, and support teams.
• Monitor and manage academic integrity matters, including AI-flagged assessments and other integrity concerns.
• Identify opportunities to improve learning materials and assessments, contributing to quality assurance and programme improvement initiatives.
• Provide additional support and cover during periods of annual or sick leave, where required.

Qualifications

Ko wai koe | About you  

To be successful in this role, you'll bring:

• Experience teaching, tutoring, training, assessing, or providing learner support within a tertiary education environment.
• Industry experience in tourism, travel, hospitality, or a closely related field.
• Strong written communication skills, with the ability to provide clear, constructive feedback.
• Excellent organisational and time management skills, with the ability to effectively manage competing priorities.
• The ability to build positive relationships and support learners throughout their academic journey.
• Confidence using online learning platforms and digital tools.
• A learner-centred approach, with a strong commitment to academic quality, learner success, and continuous improvement.

Additional Information

Why work with us?  

The NZST prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun and focused on making a difference.  

We strive for success in everything we do with the strongest integrity. We ensure our team feels valued and informed about the direction we are heading in through in-house training days and our annual conference.  

If you are looking for a role with a wide range of challenges and variety, and you want to make a difference, then this opportunity is for you. 

To Apply: 

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role. Suitable candidates will be contacted as applications are received.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.