Senior Coupa Administrator | Full-Time | Remote

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview:

We are seeking a detail-oriented and experienced Senior Coupa Administrator to manage, maintain, and enhance our Coupa environment. The ideal candidate will play a key role in maintaining system integrity, ensuring efficient procurement operations, and supporting end-users across the business. You will work closely with procurement, finance, IT, and third-party vendors to ensure optimal configuration, integration, and use of Coupa.

 

This role pays an annual salary of $92,000-$118,000 and is bonus eligible.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until October 2, 2026.

Responsibilities:

System Administration

• Manage and configure the Coupa system, including but not limited to users, roles, workflows, process forms, reports, and master data setups.
• Set up and maintain approval workflow in accordance with company policies.
• Perform routine system maintenance and upgrades and ensure compliance with best practices.
• Monitor system performance, troubleshoot errors, and optimize workflows for efficiency.

User Support and Training

• Serve as the primary point of contact for user support, addressing queries and resolving system-related issues.
• Develop training materials and conduct regular training sessions to enhance user adoption and system understanding.
• Assist in onboarding new users and provide ongoing guidance for existing users on system functionality.

Data Integrity and Security

• Ensure data integrity between Coupa and ERP systems.
• Implement and monitor security policies to ensure data integrity and access controls.
• Perform regular audits to ensure system integrity and compliance with company policies.

Process Optimization and Customization

• Work with stakeholders to gather requirements and implement changes to workflows, forms, and processes.

Reporting and Analysis

• Create, customize, and maintain reports and dashboards to support business analytics.
• Provide data insights and reporting to management to aid decision-making and support business operations.

Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or a related field (or equivalent experience).
• 3-4+ years of experience with a Procure-to-Pay (P2P) platforms such as Coupa, Ariba, or an equivalent system as a heavy end user, technical owner, implementer, invoice processor, buyer, or system administrator.
• Understanding of fundamental principles of P2P, including spend and commodity taxonomies, requisitioning, PO generation, invoice processing, and disbursement.
• Experience with AP automation including e-invoicing, scanning, reporting capabilities, supplier networks, payment services, and spend analytics.
• Knowledge of e-invoicing and submittal including EDI, CSV, XML, PDF files, and online invoice templates.
• Excellent troubleshooting skills, with the ability to resolve issues independently.
• Strong project management and communication skills, with the ability to work cross-functionally.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in Excel and familiarity with reporting & analytical tools.
• Coupa Platform certification preferred.
• Additional certifications in Supplier Information Management and Coupa Pay are a plus.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.