Business Professional - Contracts Assistant

Will this role be fully remote?: yes
Are there any specific locations the candidates should be in (i.e., do they need to live in IL): no, but request is to be available 8 hours a day between 6am – 6pm PST.
Day to Day: Helping support provider contracting, from credentialing outreach to contract execution.
Top Skills Required: provider relations, entry level contracting
What additional IT equipment is required outside of a laptop/headset/mouse/keyboard (i.e., dual monitor & docking station or single monitor & connecting cables – note these will be billed back to Molina at cost): dual monitor needed
Is there potential for this to extend past 6 months and/or convert to an FTE?: yes, potential to continue to the maximum two year contract position timeline. Hoping to have full time FTE positions available, which the individual would be able to apply for.

Summary: Ensures timely flow of provider contracts and applications to prospective providers. Maintains multiple provider network resources. Provides general support for Provider network development projects as needed. Essential Functions: • Sends out contracts/applications to prospective providers upon request of Director or Manager and/or Provider Contracting and/or Service team members. • Receives calls from prospective providers and answers questions regarding contracting process, policies and procedures. • Forwards requested information/documentation to prospective providers in a timely manner. • Maintains database of all contracts and specific applications sent to prospective new providers. • Completes and updates (CIF) form for each new contract. • Ensures accuracy and completeness of provider demographic information and coordinates communication of such information to Provider Configuration team. • Sends out new provider welcome packets to providers who have contracted with the plan. • Utilizes Plan's system to track and follow up with Providers who have not responded to Contracts and/or Applications sent as directed by management. • Formats and distributes Provider network resources (e.g. electronic specialist directory). • Comply with required workplace safety standards. State Plan / Department Specific Duties and Responsibilities: • Prepares and sends out Closed Provider Panel letters to providers that do not meet Provider Contract Criteria. • Coordinates/documents workflow between providers, Contract Managers, and other internal departments.

Knowledge/Skills/Abilities: • Good computer skills, Microsoft Office Products (Word, Excel and Access) • Ability to demonstrate knowledge of general office skills • Ability to research and resolved issues • Excellent organizational and verbal and written communication skills • Ability to abide by Molina's policies • Ability to maintain attendance to support required quality and quantity of work • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Required Education: High School Diploma or equivalent GED Required Experience: 0-2 years customer service, provider service, contracting or claims experience.