HR Generalist

OUR COMPANY:

EOS IT Solutions is a leading IT and global video collaboration company. We specialize in innovative IT and video conferencing solutions that empower businesses and organizations worldwide. With teams of qualified IT support engineers, EOS IT Solutions delivers fast, reliable services to our clients across the globe.

OUR COMPANY:

EOS IT Solutions is a leading IT and global video collaboration company. We specialize in innovative IT and video conferencing solutions that empower businesses and organizations worldwide. With teams of qualified IT support engineers, EOS IT Solutions delivers fast, reliable services to our clients across the globe.

POSITION OVERVIEW: Sr People Operations Associate

We are seeking a detail-oriented and proactive HR Generalist with strong experience in payroll administration, HR operations, HR systems, and compliance. This role offers the opportunity to work in a truly global, dynamic, and fast-paced environment. The successful candidate will support day-to-day HR operations and payroll activities across APAC, while partnering with internal stakeholders and external payroll providers to ensure accurate and compliant employee lifecycle administration.

WHAT YOU’LL DO

Payroll Administration

• Coordinate and manage monthly payroll inputs across multiple APAC countries.
• Validate payroll data including new hires, salary changes, allowances, bonuses, deductions, leave, overtime, and final settlements.
• Partner with external payroll vendors to ensure timely and accurate payroll processing.
• Review and identify discrepancies and resolve payroll queries in collaboration with Finance and payroll providers.
• Support payroll reconciliations, statutory reporting, and year-end payroll activities.
• Maintain payroll documentation and ensure payroll records are audit ready.

HR Operations & Employment Administration

• Prepare and maintain employment documentation including employment contracts, salary revision letters, confirmation letters, experience letters, and other employee correspondence.
• Maintain employee records and HR documentation with a high level of accuracy and confidentiality.
• Support employee data management, organisational changes, transfers, promotions, and employment status updates.
• Coordinate employee benefits administration and liaise with external vendors where required.

HR Systems & Reporting

• Maintain and administer HRIS and employee databases, ensuring data accuracy and integrity.
• Troubleshoot HR system issues and coordinate with IT and vendors as required.
• Generate HR reports, payroll reports, dashboards, and workforce analytics for leadership.
• Support system audits, data validation, and continuous process improvements.

Compliance & Employee Relations

• Ensure HR and payroll processes comply with local employment legislation across APAC.
• Maintain statutory records and coordinate compliance documentation with in-country partners.
• Support internal and external audits by providing required HR and payroll documentation.
• Assist with employee relations matters, policy implementation, and HR compliance initiatives.

General Responsibilities

• Maintain strict confidentiality when handling employee and payroll information.
• Identify opportunities to improve HR and payroll processes through automation and standardisation.
• Stay informed of legislative and statutory changes impacting payroll and HR practices.
• Collaborate effectively with regional and global HR, Payroll, Finance, and business teams.
• Perform other duties as reasonably assigned.

WHAT YOU NEED TO SUCCEED

• Degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of HR experience with significant exposure to multi-country payroll administration and HR operations.
• Strong understanding of payroll processes, statutory compliance, and employment legislation across APAC.
• Experience working with HRIS platforms and payroll systems.
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite.
• Excellent attention to detail, analytical, organisational, and problem-solving skills.
• Strong communication and stakeholder management skills.
• Ability to work independently in a fast-paced, global environment across multiple time zones.
• Commitment to fairness, equality, and diversity.
• Flexibility to support global offices and business requirements.

Belonging at EOS:

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all backgrounds and do not discriminate based on gender, gender identity, age, religion, race, national origin, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.

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