Exceptional verbal and written English communication skills
Proven experience in a target-driven sales or telesales environment
Total flexibility to work Thursday–Monday shift pattern
Understanding of data security and compliance with UK GDPR standards
Requirements:
Respond rapidly to warm leads and nurture them until booked or closed
Secure property valuation appointments and manage objections
Coordinate weekend Viewber appointments and resolve scheduling conflicts
Maintain accurate records across core tech stack and respond to internal messages within 15 minutes
Job description
This is a remote position.
A dynamic and fast-growing property investment group is looking for a world-class, commercially minded Property Sales Consultant / Appointment Setter to take full operational ownership of their weekend sales and appointment engine. Operating fully remotely from South Africa on a full-time permanent basis, this high-impact position balances strict performance standards with a progressive, team-focused culture.
Working on a fixed, non-negotiable schedule from Thursday to Monday, 9:00 AM – 5:00 PM UK Time (with Tuesday and Wednesday as your designated rest days), you will be the front-line brand ambassador driving opportunities directly into our senior sales team.
In South African local time, this translates to a highly attractive daytime shift pattern (typically 10:00 AM – 6:00 PM SAST depending on UK daylight savings, with an exact 1-hour lunch break built in).
This is not a traditional, passive administrative role. We need a proactive, high-energy phone specialist who loves the thrill of lead qualification and appointment setting. This role carries deep operational ownership; you will be managing warm inbound enquiries, securing property valuations, and proactively managing crucial weekend appointment logistics to ensure zero customer impact.
Key Responsibilities
Lead Qualification & Ownership: Respond rapidly to warm leads flowing through Leadrocket and Salesforce CRM. Once you establish meaningful contact, you own that lead and remain fiercely accountable for nurturing it until it is booked, disqualified, or closed.
Property Valuation & Appointment Management: Take absolute ownership of Street-generated valuation opportunities. Confidently contact prospective vendors to secure firm appointments, handle objections with poise, and aggressively step in to rescue appointments at risk of cancellation.
Weekend Operational Command: On Saturdays and Sundays, you take full control. You will manage and coordinate Viewber appointments, ensure all weekend slots are fully covered, resolve scheduling conflicts before they hit the customer, and maintain seamless communication between applicants, vendors, and the UK sales team.
Flawless System Compliance: Maintain 100% accurate, real-time records across our entire core tech stack (Salesforce, Leadrocket, Street, Viewber, and Google Workspace). Ensure handovers feature comprehensive notes and clear next actions.
High-Response Communication: Maintain an active, vibrant presence on internal team channels. Adhere to their high-performance standard of responding to internal messages within 15 minutes during working hours.
Requirements
The Communication Edge: Exceptional verbal and written English communication skills. You must possess an outstanding telephone manner, high energy, and the natural capability to build instant rapport and urgency over the phone.
Sales & Logistics Mindset: Proven experience in a target-driven sales, telesales, or high-volume customer-facing environment (Estate Agency or property sector experience is a distinct advantage).
The Weekend Commitment: Total flexibility and commitment to working the fixed Thursday–Monday shift pattern. You must thrive in an autonomous environment where you can confidently navigate weekend operations and escalate issues using documented procedures.
Data Integrity & Compliance: An absolute understanding of data security. You will be handling personal data for UK customers and must adhere strictly to UK GDPR standards with a zero-tolerance policy for data mismanagement.
A Dedicated Remote Setup: To maintain their premium customer experience, you MUST have:
A quiet, dedicated home office environment free from background noise.
Meticulously reliable high-speed fibre internet suitable for high-volume VoIP calling.
A robust backup power (Inverter/UPS) and/or secondary connectivity arrangement to combat load-shedding.
A modern laptop/PC, a premium-quality headset, and a clear webcam for coaching and reviews.
Benefits
High-Impact Exposure: A crucial front-end sales role working directly within a fast-scaling, forward-thinking UK property company.
The Stability of an 8-Hour Day: A permanent, full-time remote contract with a clear shift pattern and a dedicated 1-hour lunch break daily.
Elite Training & Continuous Development: Access to ongoing professional training, daily warm lead flows, and regular coaching reviews with their UK Property Sales Manager.
A High-Performance Culture: Work within a progressive environment that values results over micro-management and celebrates self-starters who take total accountability.
