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Dynamics CRM Architect

PlanIT Group, LLC

Role overview

Qualifications

  • 7+ years of experience with Microsoft Dynamics CRM, including architecture, configuration, customization, and integration
  • Deep understanding of Dynamics 365 modules—Field Service experience highly preferred
  • Proven ability to lead architecture and implementation for enterprise CRM projects
  • Excellent communication and consulting skills—able to engage both technical and non-technical stakeholders

Responsibilities

  • Lead the design and architecture of Dynamics 365 solutions—Field Service experience preferred
  • Collaborate with clients to understand business needs and translate them into effective technical solutions
  • Deliver CRM platforms that are reliable, intuitive, and built for long-term value
  • Uphold security, data governance, and best practices in every project

About the company

PlanIT Group, LLC logo

PlanIT Group, LLC

Staffing & Recruiting

PlanIT Group is an IT and engineering professional services company which provides top-tier talent to various commercial and government customers. We also provide systems and IT infrastructure integration which allows us to bring the talent and manage the implementation. At PlanIT Group, we pride ourselves on being extremely agile, innovative, and forward thinking. At PlanIT Group, we specialize in sourcing and matching skilled professionals to meet the dynamic demands of the digital landscape. With a focus on precision and expertise, we connect companies with the right individuals, driving innovation, and success in the ever-evolving world of technology. Our customers engage us to create solutions to complex mission challenges, and PlanIT delivers. Innovation. Integration. Integrity.

Company details

IndustryStaffing & Recruiting
Company size51 - 200

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Job description

Job Title: MS Dynamics CRM Architect
Location Remote
Type: Contract – Long Term
100% remote- EST or CST preferred.

Description
As a CRM Architect, you will play a key role in leading the design and implementation of Microsoft Dynamics 365 solutions, with a focus on scalable, secure, and user-centered architecture. You'll collaborate with consultants, developers, and client stakeholders to solve real business problems and deliver impactful results. Beyond technical execution, this role is about enabling client success, simplifying complexity, and helping teams work smarter.

Key Responsibilities
  • Lead the design and architecture of Dynamics 365 solutions—Field Service experience preferred.
  • Collaborate with clients to understand business needs and translate them into effective technical solutions.
  • Deliver CRM platforms that are reliable, intuitive, and built for long-term value.
  • Get Comfortable Being Uncomfortable
  • Navigate ambiguous client environments with evolving requirements.
  • Adapt quickly, lead through change, and make confident decisions with limited information.
  • Push boundaries by recommending modern tools, approaches, and innovations.
  • Ask the right questions to uncover root causes and deliver solutions that solve the real problem.
  • Dig into the details—CRM configurations, integrations, and workflows that drive better outcomes.
  • Explore new capabilities within Dynamics 365 and the Power Platform to unlock value.
  • Build to Last
  • Architect maintainable, scalable solutions that go beyond the current implementation.
  • Uphold security, data governance, and best practices in every project.
  • Coach and guide other team members to help elevate technical delivery.
  • Embrace Being Small & Mighty
  • Be scrappy, stay hungry. Move fast, experiment, and adapt—speed and agility are extremely important.
  • Roll up your sleeves and get your hands dirty. Take ownership and find creative solutions to technical challenges.
  • Push through challenges with grit and a growth mindset.
  • Help Others Be Great
  • Work collaboratively across teams, combining diverse skills and perspectives to drive better outcomes.
  • Translate technical data concepts into clear insights for non-technical stakeholders.
  • Communicate complex CRM concepts in a way that's clear and actionable for teams and clients alike.

Required Skills
  • 7+ years of experience with Microsoft Dynamics CRM, including architecture, configuration, customization, and integration
  • Deep understanding of Dynamics 365 modules—Field Service experience highly preferred
  • Proven ability to lead architecture and implementation for enterprise CRM projects.
  • Deep understanding of integrations, data modeling, and CRM best practices.
  • Excellent communication and consulting skills—able to engage both technical and non-technical stakeholders.
  • Familiarity with the Power Platform (Power Automate, Power Apps), Azure services, and related tools.
  • A collaborative, problem-solving mindset with a drive to learn and grow.
  • Ability to work independently and as part of a team.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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