XTN-5B9C540 | DATA MIGRATION SPECIALIST

SOCi is one of the fastest-growing technology companies in the United States, ranking in the top tier of Inc 5000’s Fastest Growing Companies in America list for the last several years consistently. The builder of an award-winning enterprise SaaS marketing platform, and one of Forbes’ Best Startup Employers, SOCi boasts hundreds of the world’s largest brands as its customers. At SOCi, nothing is more important to us than the customers we serve every day. The SOCi platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their digital presence. View more on our Awards & Accolades here!

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Have solid understanding of Application Programming Interfaces and how they are deployed and used in a customer environment. Become knowledgeable in SOCi’s APIs and how to implement and support them in a production environment.
• Have a current, functional command of SQL and be able to write ad hoc queries to solve specific customer issues. 
• Have working web stack knowledge including HTTP, browser console and JavaScript.
• Have familiarity with social platforms including Facebook, Instagram, LinkedIn, Twitter, etc.
• Have familiarity with database structure and integrations within application and services.
• Be capable of performing in a fast paced, fast growing environment with aggressive SLAs.
• Be able  to communicate technical concepts clearly and concisely 
• Have an exceptional work ethic and a professional demeanor. 
• Be able to work effectively remotely and independently. 
•  

• 2+ years of experience as a technical support engineer/application support specialist or programmer.
• Knowledge of and/or experience in:
  • Calling RESTful APIs
  • SQL Joins
  • Cloud computing (especially navigating and reading logs)
  • Basic testing principles as well as basic software engineering principles
• Beginning to intermediate knowledge of 1-2 computer languages
• Exceptional communication skills, both written and verbal are an ABSOLUTE must (if you are not a competent writer do not apply for this position - all candidates will be tested as part of the interview process)
• Highly organized with great attention to detail
• Ability to think creatively
• Possess a competitive attitude with a persistent desire to win
• Proven success in cross-functional collaboration 
• The ability to self-direct as circumstances change and priorities shift, based on organizational needs, without the need for constant management
• Respect processes but be adaptable to change 
• Strong organizational and analytical skills with keen attention to detail
• Ability to empathize and build customer relationships 
• Coachable, open to feedback, and dedicated to constant self-improvement
• Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues.