Systems Engineer

Who we are

At illumin, we are transforming the advertising landscape. Our platform offers an integrated space for journey planning, execution, and reporting. It empowers marketers to connect with their audiences in powerful ways through real-time data and easy-to-use visual tools. By seamlessly combining media planning and buying in an intuitive interface, marketers can take complete control of their campaigns, meeting customers wherever they are in the buying journey and maximizing the impact of their ad spend through personalized insights for smarter decision-making.

We are at a pivotal moment, evolving into a product-led company with a team of over 100 skilled professionals and new leadership guiding our path forward. By harnessing the power of data, advancing our AI capabilities, and deeply investing in our people, we are preparing for a future that will redefine what's possible in journey advertising.

Our work is guided by two beliefs: that the ability to execute is paramount to success and that we are only as good as our people. As we grow and transform, we are looking for team members (illumineers) who share our bias for speed, delivery over perfection, and an entrepreneurial mindset. Joining us now is a chance to be part of our transformation. 

Who We Need

Reporting to the Manager, DevOps, we are looking for a Systems Engineer to join our Infrastructure and Operations team. As the new Systems Engineer, you will support and maintain Linux-based infrastructure environments while gaining hands-on exposure to Kubernetes, automation, networking, virtualization, and production operations. Working closely with senior engineers, you will contribute to the reliability, performance, and scalability of systems that support our global platform while continuing to develop your technical capabilities in a high-scale, fast-moving environment.

This is a full-time permanent remote role supporting our Toronto-based Infrastructure & Operations team and collaborating closely with colleagues across North America. You will work Eastern Standard Time business hours (9:00am–5:00pm EST / 9:00pm–5:00am PHT) and play an active role in supporting production environments and global infrastructure operations.

What’s in it for you?

Growth and mentorship. You will work closely with experienced infrastructure and DevOps engineers who will support your development across Linux systems, Kubernetes, automation, networking, and production operations. This is an opportunity to accelerate your technical growth in a high-scale environment while building toward greater ownership and future progression into a mid-level Systems Engineer role.

Exposure to modern infrastructure. You will gain hands-on experience supporting production systems, containerized environments, automation initiatives, and hybrid infrastructure operations. You will be exposed to technologies and operational complexities that many engineers do not encounter early in their careers, helping you build highly transferable technical skills.

Impact and ownership. You will contribute to the reliability, scalability, and performance of infrastructure environments that support real-time operations. As your knowledge grows, you will take on increasing responsibility, contribute process improvements and automation ideas, and play an active role in strengthening operational excellence across the team.

How You Will Make an Impact 

• Systems Administration and Infrastructure Support. You will support Linux and Windows Server environments, helping to maintain the performance, availability, and security of critical infrastructure systems. You will assist with virtualization platforms, server maintenance, patching activities, monitoring, and hybrid infrastructure operations across on-premise, co-located, and cloud-connected environments.
• Kubernetes and Containerization. You will gain hands-on exposure to production Kubernetes environments, supporting cluster operations, monitoring, and containerized deployments. Working alongside senior engineers, you will help maintain reliable and scalable container platforms while continuing to build your technical knowledge and operational confidence.
• Automation and Continuous Improvement. You will contribute to automation initiatives by writing and maintaining scripts, improving repeatable operational processes, and supporting CI/CD and infrastructure automation efforts. You will continue developing your programming and DevOps capabilities using tools and languages such as Python.
• Networking and Operational Support. You will assist with troubleshooting networking and infrastructure issues, including DNS, DHCP, TCP/IP, and production incidents. You will participate in operational support activities, incident response rotations, change management processes, and disaster recovery testing while building experience in production environments.
• Collaboration and Growth. You will work closely with Infrastructure, DevOps, Networking, and Engineering teams to support day-to-day operations and solve technical challenges. You will contribute to documentation, knowledge sharing, and team initiatives while developing the skills needed to take on increasing ownership and responsibility over time.

What You Bring

• The infrastructure foundation. You have 3+ years of experience in Systems Administration, Infrastructure Support, Production Operations, or a similar environment. You bring strong Linux fundamentals, exposure to virtualization technologies, and a foundational understanding of networking concepts including DNS, DHCP, and TCP/IP.
• The technical curiosity and growth mindset. You are eager to deepen your knowledge of infrastructure engineering, automation, Kubernetes, and DevOps practices. You may not be an expert yet, but you are motivated to learn quickly, solve problems independently, and build new technical capabilities in a fast-moving environment.
• The containerization and automation exposure. You have worked with containers such as Docker and have some exposure to scripting or automation using Python or similar languages. Exposure to Kubernetes, CI/CD pipelines, or infrastructure automation tools is considered an asset.
• The communication and collaboration skills. You can communicate clearly in English, both written and verbally, and are comfortable working closely with distributed teams across North America. You ask thoughtful questions, collaborate effectively, and contribute positively within a team-oriented environment.
• The operational mindset. You are organized, dependable, and comfortable supporting production environments where responsiveness, attention to detail, and accountability matter. You are willing to participate in incident response activities, operational support processes, and continuous improvement initiatives.
• The remote work readiness. You are comfortable working independently in a fully remote environment and have a reliable high-speed internet connection, a dedicated home office or workspace, and the ability to work overnight hours aligned to Eastern Standard Time business operations. You are willing and able to work around the Canadian holiday calendar and business schedule.

What else should you know about us? 

We are undergoing a transformative shift. We are embracing change and the opportunities that come with it, empowering every illumineer to innovate, experiment, and bring forward new ideas. Whether accessing new technology, restructuring workflows, or expanding your team, you will have full support if you can make the business case.

We are a broad and diverse team, but we all share a passion for success, a drive to do more, and a love of creating connections. We hire for talent and commitment and provide the guidelines and guidance to elevate skills, knowledge, and abilities across all areas. This is a place where proven methods meet bold ideas, offering opportunities to grow personally and professionally. 

Apply Now

If you want to seize the opportunity to impact a company and influence an industry, and you have 70% of what we are looking for, apply now. We can't promise an interview, but we will consider your whole application.

What You Can Expect from Our Interview Process:

• A virtual interview with a Talent Advisor will discuss your interest in the role and background. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• A virtual interview with the Director, Infrastructure, Operations & Security and the Manager, DevOps focused on your technical foundation, problem-solving approach, communication style, and interest in growing your infrastructure and DevOps capabilities. This conversation will also provide an opportunity to learn more about the team, the technologies, and the day-to-day responsibilities of the role.
• Successful candidates will be required to complete background and employment verification checks as part of the hiring process.

Illumin is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, veterans, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.

We are committed to providing equitable opportunities in employment and to providing a workplace free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace. If you require accommodations at any stage of the interview process, please email us at [email protected].

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