Logo for Automotive Warranty Network, Inc.

Automotive Warranty Administrator

Role overview

Qualifications

  • Previously held position as a Warranty Administrator in a franchised Automotive Dealer
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of warranty accounting processes

Responsibilities

  • Review claims for manufacturer's compliance with policy and procedures
  • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
  • Book claims
  • Submit claims for payment

Key facts

Other skills

  • Customer Service
  • Self-Motivation
  • Professionalism
  • Personal Integrity

About the company

Automotive Warranty Network, Inc. logo

Automotive Warranty Network, Inc.

Business Consulting & Services

Automotive Warranty Network, Inc. is the largest warranty processing company in the US. We work with over 1,000 clients yearly who are actively involved with one or more of our services. We have over 230 employees across the nation including administrators, support staff, training personnel, and more.Our administrators rank the highest in job satisfaction, advancement potential, and knowledge level. We provide the opportunity and support necessary to grow in their field.We offer more services than any other claims processing company. We network with clients, service groups, and consultant companies to offer the dealership help in many areas of need. Our beliefs:We believe in hard workWe believe in honesty and operate with integrity and ethics. Do the right thing. Be honest and fair.We know that ongoing training is the key to success and development.We believe in cooperation with others and share our knowledge. The more people we help get what they need, the more we get what we need.Change is a must to adapt to the industry as it grows.We believe if something doesn’t work, try something else until you get it right.Our mission:Automotive Warranty Network is the largest and most experienced manufacturers’ warranty claims resource in the world. Our mission is to provide the very best, white glove service to automotive dealerships, helping them fairly and accurately collect the warranty money they are due from the manufacturer. We believe that the relationship with our clients is a partnership. We offer additional resources to help dealers improve their in-house processes through staff training and benchmark auditing. We focus on using technology to advance our processes and improve efficiencies. We employ the most elite warranty administrators in the industry to represent our brand, giving them a prestigious platform to showcase their unique talent while earning a great living, wonderful benefits, and a family oriented environment.

Company details

IndustryBusiness Consulting & Services
Company size201 - 500

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Job description

Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Warranty Administrator to work from home and focus solely on warranty administration! 

We work with nearly every manufacturer in the country, and we do it the right way. If you want to focus on one thing and that is being the best Warranty Administrator, please apply today. 

SUMMARY OF POSITION: 

The position REQUIRES previous Automotive Dealer Warranty Administrator experience managing warranty claims as outlined below. This candidate must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. 

REQUIRED EXPERIENCE: 

Previously held position as a Warranty Administrator in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS: 

● The ability to motivate others to achieve their highest potential particularly those within the dealership 

● Good working knowledge of DMS software 

● Knowledge of automotive dealership service departments 

● Knowledge of warranty accounting processes 

● Proficient at reading technician stories and applying appropriate labor codes

● Certified or trained in at least 1 manufacturer 

CORE RESPONSIBILITIES / DUTIES: 

● Review claims for manufacturer's compliance with policy and procedures

● Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue 

● Book claims 

● Code claims 

● Submit claims for payment 

● Accounting and clearing differences in payment 

● Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients 

● Maintain appropriate certifications and knowledge of updated P&P 

● Help dealerships stay compliant with manufacturer’s policy 

JOB LOCATION: 

● Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION: 

● Free Health Insurance for employee 

● Free dental and vision care for employee 

● 6% 401K match available 

● Guaranteed Salary for first 90 days during probationary period 

● Commission only after 90 days 

● $100 per month Internet Stipend after 90 days 

● $45k-$65k+ per year

IN SUMMARY: 

● Long standing, stable company with huge growth potential 

● Company focus on promoting from within 

● Being treated like the auto professional you are 

● Ability to make a good income based on your ability 

● Do what you like in an environment of respect 

● Great benefits 

● Working from home and avoid the drive

WHO WE ARE: 

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1300 very satisfied clients and have for over 35 years.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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