Logo for Paragone Solutions, Inc.

IT Infrastructure & Security Engineer

Paragone Solutions, Inc.

Role overview

Qualifications

  • Minimum of five (5) years of computer and network support experience
  • High School Diploma or GED required; associate or bachelor’s degree in IT or related field preferred
  • CompTIA A+ certification preferred (Network+, Security+, or Cisco certifications a plus)
  • Extensive experience with Office 365 and Azure tenant management

Responsibilities

  • Serve as a primary point of contact for troubleshooting hardware, software, and network issues
  • Build, rebuild, and configure computers and virtual machines, ensuring systems are optimized for performance
  • Configure and manage Office 365 and Azure tenants, including user and group administration
  • Provide timely and professional remote and onsite support

Key facts

Hard skills

Operations Security Microsoft Azure Firewall Remote Access Service Cisco Networking Network Support Active Directory Patch Management Endpoint Management Personal Security

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Communication
  • Time Management
  • Teamwork

About the company

Paragone Solutions, Inc. logo

Paragone Solutions, Inc.

IT Services & IT Consulting

Paragone was founded in 2008 and is an Economically Disadvantaged Woman Owned Small Business (EDWOSB) concentrating on supporting the Federal Government. We focus on CIO support, RMF/Cyber support, e-learning/training, Communications, Industrial Hygiene/Occupational Safety and Health, and studies/analysis. Paragone’s vision: To be a trusted adviser to all of our clients supporting their objectives as if they are our own. Excellence We are committed to demanding more of ourselves than our clients do. Quality We are a process-oriented company with a quality culture focused on continuously improving all aspects of our operations. Integrity: We adhere to the highest moral and ethical principals at all times. Respect: We respect everyone’s rights and dignity at all times. Paragone derives its name from the Italian Renaissance in which one form of art (architecture, sculpture or painting) is championed as superior to all others. In our case, we strive to be the benchmark in all that we do by all that we support.

Company details

IndustryIT Services & IT Consulting
Company size11 - 50

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Secure IT Service Management, a division of Paragone Solutions, Inc.. is seeking an IT Infrastructure & Security Engineer to provide support in three core areas: user support, network engineering, and security operations. The role involves troubleshooting hardware and software problems, strengthening our IT environment, and playing an active part in keeping our systems secure and reliable.

Responsibilities:
  • Serve as a primary point of contact for troubleshooting hardware, software, and network issues.
  • Build, rebuild, and configure computers and virtual machines, ensuring systems are optimized for performance.
  • Configure and manage Office 365 and Azure tenants, including user and group administration.
  • Provide timely and professional remote and onsite support.
  • Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security.
  • Monitor and manage system performance, proactively identifying and resolving potential issues before they impact users.
  • Provide remote and onsite helpdesk support for end users, delivering timely resolutions and clear communication.
  • Manage remote patch deployment, software updates, and system upgrades to maintain compliance and security posture.
  • Support and maintain VPN, firewall, and remote access solutions to ensure secure and reliable connectivity.
  • Work with Cisco networking equipment, including switches, routers, and access points, to support LAN/WAN infrastructure.
  • Maintain endpoint security with antivirus/EDR tools, updates, and system hardening practices.
  • Document technical processes, configurations, and troubleshooting steps to support knowledge sharing and continuity.
  • Collaborate with team members to resolve technical issues promptly and contribute to continuous improvement efforts.
  • Actively pursue learning opportunities and stay current with emerging technologies to enhance individual and team capabilities.
Experience & Qualifications:
  • Minimum of five (5) years of computer and network support experience.
  • High School Diploma or GED required; associate or bachelor’s degree in IT or related field preferred.
  • CompTIA A+ certification preferred (Network+, Security+, or Cisco certifications a plus).
  • Extensive experience with Office 365 and Azure tenant management.
  • Skilled in computer system and network support, including standalone systems, laptops/desktops, and peripheral devices.
  • Strong working knowledge of Windows 10/11 configuration on both virtual and physical environments.
  • Experience with remote patch management tools (e.g., SCCM, Intune, WSUS) and endpoint administration.
  • Familiarity with Cisco networking technologies, including switches, routers, and network troubleshooting.
  • Solid understanding of network protocols, TCP/IP, VLANs, VPN, firewalls, and Active Directory/GPO.
  • Previous help desk or technical support experience required.
  • Excellent problem-solving, troubleshooting, and analytical abilities.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Highly motivated self-starter with a passion for learning and adapting to new technologies.
  • Ability to perform well under pressure while managing and prioritizing multiple tasks effectively.


SecureITSM, a division of Paragone Solutions, Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#ZR

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Network Security Engineer Related jobs

WorldwideNetwork Security Engineer

Other jobs at Paragone Solutions, Inc.

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.