Logo for Shopware

Key Account Manager (m/w/d)

Role overview

Responsibilities

  • Act as a central contact for Key Accounts
  • Enhance After-Sales Service
  • Elevate customer satisfaction to an unmatched level
  • Grow within a dynamic E-Commerce environment

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication

About the company

Shopware logo

Shopware

E-commerce & Online Marketplaces

Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. Shopware is well-positioned and one of the market leaders in its segment, especially in the DACH region, with a fast-growing business in North America. The solution is headless, API-first, and uses an Open-Source architecture, allowing merchants to individually customize and scale the product offering, creating a strong customer experience. Furthermore, Shopware relies on a global network of 1,600 sales, technology and solution partners, securing a stable ecosystem. Shopware merchants currently process a combined GMV of more than 20 billion USD across the global Shopware platform.

Company details

Company typeSME
IndustryE-commerce & Online Marketplaces
Company size201 - 500

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Willkommen im Customer Growth Team bei der shopware AG! Als führendes E-Commerce-Unternehmen suchen wir einen leidenschaftlichen Key-Account Manager (m/w/d) für unsere strategisch wichtigsten Enterprise-Kunden.

Deine Aufgabe ist es, unsere Kunden nicht nur zufriedenzustellen, sondern zu begeisterten Fans zu machen. Werde unser zentraler Ansprechpartner für Key-Accounts (wie z.B. Poco, ThyssenKrupp und Stabilo), steigere mit deinen Fähigkeiten den After-Sales-Service und trage dazu bei, die Kundenzufriedenheit auf ein unerreichtes Level zu heben. Wir suchen deutschlandweit nach einem Key-Account Manager (m/w/d), der bereit ist, in einem dynamischen E-Commerce-Umfeld zu wachsen und maßgeblich zum Erfolg von Shopware beizutragen. Egal, wo du dich befindest, du wirst ein integraler Bestandteil unseres Teams sein.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Key Account Manager Related jobs

Other jobs at Shopware

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.