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Remote German Customer service Representative

Role overview

Qualifications

  • Fluency in German (spoken and written)
  • Good level of English
  • EU citizenship is mandatory
  • Excellent communication skills and a customer-oriented mindset

Responsibilities

  • Provide outstanding customer service in German
  • Handle inquiries and resolve issues professionally
  • Keep accurate records of customer interactions
  • Collaborate with your team to continuously improve service quality

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Job Opportunity: German-Speaking Customer Service Representative
Location: Istanbul, Turkey (On-site & Remote Options Available)
Work Type: Full-Time, Permanent
🪪 Eligibility: EU Citizens Only

About the Role

Are you fluent in German and passionate about providing excellent customer support? Join our international team in vibrant Istanbul! You will assist customers via phone, email, or chat, resolving their inquiries and ensuring a high level of satisfaction.

What Youll Do:

  • Provide outstanding customer service in German

  • Handle inquiries and resolve issues professionally

  • Keep accurate records of customer interactions

  • Collaborate with your team to continuously improve service quality

Location Options:

On-site: Modern offices in central Istanbul
Remote:

  • If you relocate: work-from-home (WFH) within Istanbul

  • If you already live in Turkey: WFH from anywhere in Turkey

Relocation Package (for those moving to Istanbul):

  • 2 weeks hotel accommodation

  • Paid flight ticket (within the EU)

  • Airport pickup

  • Real estate agency fee covered

Requirements:

  • Fluency in German (spoken & written)

  • Good level of English

  • EU citizenship is mandatory

  • Excellent communication skills and a customer-oriented mindset

Ready to apply?

Click to apply or send your English CV to: abir.abdelmoula@cbtalents.org

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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