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Dutch or German customer service Agents - Remote from Turkey

Role overview

Qualifications

  • Native or fluent level in Dutch or German
  • Good command of English (B1+ or higher)
  • Excellent communication and problem-solving skills
  • Previous experience in customer service is a plus

Responsibilities

  • Handle customer inquiries in Dutch or German (and occasionally in English)
  • Provide accurate information about products and services
  • Resolve customer issues efficiently and professionally
  • Maintain a friendly and professional attitude at all times

Key facts

  • Remote from: Turkey
  • Full time
  • B2B Customer Service Representative
  • German, English, Dutch

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Collaboration
  • Professionalism

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

  • Fashion, Apparel & Luxury
  • Startup
  • 11–50
Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

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Job description

Job Title: Remote  Customer Service Representative – Dutch/German Speakers (Turkey)

πŸ“ Location: Turkey – Remote

πŸ’Ό Job Description:
We are looking for Dutch or German-speaking Customer Service Representatives who are already based in Turkey. You will join our international team and provide high-quality support to customers via phone, email, or chat.

🧩 Responsibilities:

  • Handle customer inquiries in Dutch or German (and occasionally in English)

  • Provide accurate information about products and services

  • Resolve customer issues efficiently and professionally

  • Maintain a friendly and professional attitude at all times

  • Collaborate with internal teams to improve the customer experience

🎯 Requirements:

  • Native or fluent level in Dutch or German

  • Good command of English (B1+ or higher)

  • Excellent communication and problem-solving skills

  • Previous experience in customer service is a plus

  • Must already be residing in Turkey

πŸ’° Benefits:

  • Competitive salary

  • Paid training and ongoing support

  • Dynamic, international, and supportive work environment

  • No relocation offered

Interested ? send us your resume to abir.abdelmoula@cbtalents.org or via whatsapp on : +212642187907

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