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Information Architecture/UX Writer

Role overview

Qualifications

  • 4+ years experience in UX writing, content design, technical writing, or similar roles
  • Demonstrated mastery in UX writing craft, content design, plain language, and microcopy for technical products
  • Strong skills in information architecture and designing content systems for complex workflows
  • Proven experience partnering with designers and engineers on end-to-end product development

Responsibilities

  • Create clear, concise, user-centered content for internal tools, dashboards, and front-door experiences
  • Define and optimize information architecture, terminology systems, and scalable content frameworks across complex internal surfaces
  • Translate highly technical or regulatory concepts into accessible language for varied internal audiences
  • Partner daily with a UX Designer and Visual Designer; collaborate with Engineering, Research, and cross-functional privacy and legal teams

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

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Job description

Location:  100% Remote
Duration: 6 months

Job Description:
  • You will serve as the primary UX Writer & Content Designer responsible for crafting user-facing language, defining information architecture, and developing scalable content frameworks for two internal web-based tools that guide product teams through compliance workflows. These tools act as “front doors” into complex regulatory journeys for audiences including engineers, legal partners, and product leaders.
  • This is a high-craft, self-led role where you will own writing and content strategy end-to-end while partnering closely with a dedicated visual designer. Because there is no second writer on this team, strong autonomy, clarity, and execution speed are expected
 
Responsibilities:
  • Create clear, concise, user-centered content for internal tools, dashboards, and front-door experiences.
  • Define and optimize information architecture, terminology systems, and scalable content frameworks across complex internal surfaces.
  • Translate highly technical or regulatory concepts into accessible language for varied internal audiences.
  • Partner daily with a UX Designer and Visual Designer; collaborate with Engineering, Research, and cross-functional privacy and legal teams.
  • Contribute to content strategy decisions, including content models, structure, messaging frameworks, and documentation.
  • Work independently with minimal day-to-day oversight, maintaining accountability for deliverables and timelines.
  • Participate in weekly design critiques, planning sessions, and team alignment meetings.
Experience:
  • 4+ years experience in UX writing, content design, technical writing, or similar roles.
  • Demonstrated mastery in UX writing craft, content design, plain language, and microcopy for technical products.
  • Strong skills in information architecture and designing content systems for complex workflows.
  • Ability to quickly absorb technical, regulatory, or privacy-related concepts and produce user-friendly messaging.
  • Proven experience partnering with designers and engineers on end-to-end product development.
  • Experience in highly regulated industries (financial services, healthcare, privacy/safety, etc.) is strongly preferred.
  • Comfort operating autonomously in a fast-paced environment with minimal oversight.
  • Familiarity with design systems or design languages (e.g., GM3) is a plus
  • Experience working with legal stakeholders is a strong advantage
 
Skills:
  • Figma
  • UX writing, content strategy, or content design
 
Education:
  • Technical Degree or equivalent practical experience.
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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