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Account Manager

Key Facts

Remote From: 
Category:  Account Manager
Full time
Mid-level (2-5 years)
Spanish, English, Portuguese, Ukrainian

Other Skills

  • β€’
    Analytical Skills
  • β€’
    Communication
  • β€’
    Open Mindset
  • β€’
    Adaptability
  • β€’
    Problem Solving

Roles & Responsibilities

  • Minimum of 2 years of proven account management experience within the iGaming sector
  • Proficiency in English and Spanish
  • Strong understanding of the gambling industry with a particular focus on Latin American markets
  • Exceptional communication and presentation skills

Requirements:

  • Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
  • Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
  • Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
  • Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings

Job description

About the Role

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.

As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.

Key Responsibilities

  • Act as the primary point of contact for customer accounts, fostering strong and lasting relationships

  • Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives

  • Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction

  • Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings

  • Coordinate the timely delivery of gaming solutions based on customer needs and objectives

  • Track and report monthly revenue performance, providing clear insights into customer activities and achievements

  • Cultivate and maintain strong customer relationships across all levels

  • Represent the company at industry exhibitions, conferences, and seminars

  • Uphold and promote the company's core values at all times

Requirements

  • Minimum of 2 years of proven account management experience within the iGaming sector

  • Proficiency in English and Spanish. Knowledge of Portuguese language would be beneficial but not essential

  • Strong understanding of the gambling industry with a particular focus on Latin American markets

  • Demonstrated ability to manage high-value accounts and clients effectively

  • Exceptional communication and presentation skills, capable of engaging stakeholders at all levels

  • Track record of delivering client-focused solutions tailored to meet specific needs

  • Proficiency in CRM and promotion management preferred

  • Proactive mindset with a focus on achieving results

  • Strong analytical skills with the ability to process and interpret data effectively

  • Adaptability to fast-paced market changes and a structured approach to problem-solving

What We Offer

  • Competitive Salary: We offer a competitive salary, subject to annual performance reviews

  • Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

  • Flexible Schedule: We offer a flexible work schedule to accommodate your needs

  • Remote Work Option: Choose to work remotely, providing greater flexibility and comfort

  • Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

  • Financial Support for Life Events: We provide financial support during special life events

  • Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

  • Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

  • Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

  • HR Interview

  • Technical Interview

  • Final Interview

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