Role overview

Qualifications

2+ years of experience as a producing Loan Officer or mortgage originator
Strong purchase mortgage experience, including pre-approval strategy and contract-to-close execution
Active NMLS license required, with ability to obtain additional state licenses as needed
Experience working within a CRM to manage pipeline, track activity, and maintain data quality

Responsibilities

Proactively work assigned REO leads, listings, and CRM activity to identify and engage active buyers and buyers’ agents
Deliver fast, accurate pre-approvals and guide borrowers through the REO purchase process
Maintain disciplined follow-up cadence across all leads, ensuring consistent communication and pipeline movement
Convert inbound and outbound opportunities into funded loans and recapture buyers who do not ultimately purchase REO properties

Key facts

Remote from: Washington (USA)
Full time
Mid-level (2-5 years)
Loan Officer (Commercial)
English

Hard skills

Mortgage Loan Origination Pipeline Planning Lead Generation Customer Engagement Renovation Sales Strategy Organizational Structure

Other skills

Social Skills
Communication
Time Management
Multitasking

About the company

Newrez LLC

Financial Services

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.

Company details

Company typeLarge

IndustryFinancial Services

Company size5001 - 10000

Links

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Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

The REO Loan Officer is a purchase-focused originator responsible for converting leads generated by Newrez REO inventory into funded loans transactions and long-term mortgage relationships. This role operates within a structured, high-velocity lead environment, where every REO listing, inquiry, and offer opportunity is treated as a trackable lead with clear follow-up cadences and measurable outcomes.

The Loan Officer is accountable for speed-to-contact, pipeline management, borrower engagement, buyer-agent engagement, and pull-through performance ensuring REO activity translates into consistent mortgage production.

DESCRIPTION

Essential Functions, Duties, and Responsibilities

Proactively work assigned REO leads, listings, and CRM activity to identify and engage active buyers and buyer’s agents.
Deliver fast, accurate pre-approvals and guide borrowers through the REO purchase process to support competitive offer positioning.
Maintain disciplined follow-up cadence across all leads, ensuring consistent communication and pipeline movement.
Convert inbound and outbound opportunities into funded loans, including recapturing buyers who do not ultimately purchase REO properties.
Build rapport quickly with buyers and referral partners, positioning Newrez as the preferred lending partner.
Ensure all borrower, agent, and transaction activity is properly captured and source-coded in CRM (SPARK/SalesForce).
Partner with listing agents, internal stakeholders, and operations teams to support active transactions and provide status updates.
Leverage product knowledge to advise clients, including renovation financing (FHA 203(k), HomeStyle) and investor solutions such as DSCR and delayed financing.
Maintain compliance with all federal, state, and company guidelines; originate only in licensed states.
Meet or exceed production, conversion, and activity KPIs (e.g., call volume, lead conversion, pull-through, funded volume).
Participate in training, pipeline reviews, and team cadence meetings to continuously improve performance.
Perform related duties as assigned by management.

Qualifications and Education Requirements

2+ years of experience as a producing Loan Officer or mortgage originator.
Strong purchase mortgage experience, including pre-approval strategy and contract-to-close execution.
Active NMLS license required, with ability to obtain additional state licenses as needed.
Experience working within a CRM to manage pipeline, track activity, and maintain data quality.
Proven ability to manage a high-volume lead funnel with strong follow-up discipline.

Skills, Abilities, and Knowledge

Strong understanding of purchase mortgage origination, pipeline management, and conversion metrics.
Ability to work a structured lead environment with urgency and accountability (speed-to-contact is critical).
Excellent interpersonal and communication skills; ability to build trust quickly with borrowers and agents.
Knowledge of renovation and investor loan products (e.g., FHA 203(k), HomeStyle, DSCR, delayed financing) preferred.
Highly organized with the ability to manage multiple active files and deadlines simultaneously.
Self-motivated, competitive, and results-driven with a strong sales mindset.
Comfortable operating in a metrics-driven environment with clearly defined expectations.

Work Environment and Expectations

On-site or hybrid environment based on business needs.
Regular, consistent attendance aligned with sales hours and customer availability.
Flexibility to work evenings and weekends to maximize borrower and agent engagement.
High-call, high-activity sales environment requiring focus, responsiveness, and multitasking.

REVISION HISTORY

Last Updated: 2/26/2026

A good faith estimate of the compensation is:

15,080.00 - 60,000.00

Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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