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Inside Sales Representative: Hospitality, Food and Beverage

Role overview

Qualifications

  • Strong sales mindset
  • Resilience and curiosity
  • Hospitality experience highly desirable
  • Ability to work at pace and adapt quickly

Responsibilities

  • Own new business development and run the full sales cycle
  • Partner with Front-of-House Account Managers to uncover opportunities
  • Manage own pipeline and deliver customer proposals
  • Support marketing and customer engagement through various initiatives

Key facts

Other skills

  • Sales
  • Hospitality
  • Adaptability
  • Curiosity
  • Self-Motivation
  • Resilience

About the company

ResDiary logo

ResDiary

Computer Software / SaaS

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.   

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. 

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

On top of a competitive salary, you’ll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.

We’re hiring an Inside Sales Executive to help fuel our growth across the U.S. hospitality food and beverage market, working with multi-site restaurant and hospitality groups (1–50 locations). This is a hunter-led sales role with the opportunity to build long-term customer value through strategic expansion and cross-sell.

You’ll own new business development while partnering closely with Front-of-House Account Managers to uncover opportunities across our Operations and Access Solutions portfolio—including software, services, and support. From first conversation to signed contract, you’ll run the full sales cycle and build trusted relationships with decision-makers at every level.

Success in this role means deeply understanding how hospitality businesses operate, spotting growth opportunities early, and confidently presenting solutions that solve real problems. You’ll manage your own pipeline, deliver customer proposals with support from a remote pre-sales team, and consistently hit targets for software licenses and consultancy.

This is a fast-moving, high-growth environment where new products and acquisitions are regularly added to the portfolio. You’ll also support marketing and customer engagement through webinars, events, case studies, and industry exhibitions—using these moments to generate your own leads and momentum.

We’re looking for a motivated self-starter with a strong sales mindset, resilience, and curiosity. Hospitality experience is highly desirable, along with the ability to work at pace, adapt quickly, and help introduce new products into the U.S. market. If you bring an entrepreneurial spirit and enjoy shaping how things are done, you’ll thrive here.

If you’re excited by building pipeline, closing deals, and helping hospitality operators run better businesses—we’d love to hear from you.

Compensation: $70,000 + $20,000 commission

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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