Inside Sales Representative

Company Description

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

As an Inside Sales Representative supporting our Moen Commercial Sales business, you'll play an important role in helping drive sales growth by partnering closely with our Regional Business Development Managers to manage commercial project opportunities from initial lead through project completion. Working with customers across wholesale, distribution, contractor, and commercial channels, you'll help ensure projects move forward smoothly while delivering an exceptional customer experience every step of the way.

In this collaborative, customer-focused role, you'll serve as a trusted inside sales partner by identifying new project opportunities, managing quotations, coordinating project timelines, and providing product recommendations that help customers find the right solutions for their business. You'll work closely with field sales, manufacturer representative agencies, Supply Chain, Customer Service, and other cross-functional partners to help drive revenue growth and support successful project execution.

This role is ideal for someone who enjoys building relationships, solving customer challenges, and managing multiple projects in a fast-paced sales environment. Whether you're following up on new leads, coordinating complex commercial opportunities, or partnering with field sales to close business, you'll have the opportunity to make a meaningful impact while developing the skills needed for future growth within Moen's Commercial Sales organization.

We value individuals who can Think Fast by proactively identifying opportunities and anticipating customer needs; Work It Together by collaborating across teams to deliver an outstanding customer experience; and Make the Hard Call by taking ownership of opportunities and driving projects to successful outcomes.

POSITION LOCATION: This position is eligible for a remote work arrangement anywhere within the United States with preference to candidates in the Atlanta, GA metro area. Candidates should be comfortable working collaboratively across multiple time zones while supporting Moen's Commercial Sales organization.

Occasional travel is required for team meetings, customer visits, sales events, and training, with travel expected to be approximately 10%.

What you will be doing

• Partner with Regional Business Development Managers to support territory sales objectives and drive commercial project growth.
• Manage project opportunities from lead generation through project completion, ensuring timely follow-up and exceptional customer service.
• Develop, prepare, and manage project quotations while coordinating closely with customers and field sales partners.
• Identify and qualify commercial project opportunities using Moen lead sources and regional sales strategies.
• Maintain an accurate sales pipeline while tracking project activity, customer communications, and sales opportunities.
• Build strong relationships with wholesalers, distributors, contractors, manufacturer representative agencies, and other commercial customers.
• Review project specifications, understand customer requirements, and recommend appropriate Moen product solutions.
• Coordinate with Supply Chain and internal partners on projects requiring forecasting or specialized fulfillment planning.
• Conduct pre- and post-sale follow-up to ensure project timelines remain on track and customer expectations are met.
• Utilize CRM platforms and company sales tools to effectively manage opportunities, customer relationships, and sales activity.
• Share customer feedback and market insights with internal teams to help support future sales strategies and business growth.
• Represent Moen and Fortune Brands Innovations with professionalism, integrity, and a commitment to delivering an exceptional customer experience.

Qualifications

• Bachelor's degree, or High School Diploma/GED with equivalent sales or customer-facing experience.
• 1+ years of experience in inside sales, sales support, account management, customer service, or a related business environment.
• Strong communication, relationship-building, and customer service skills.
• Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Strong problem-solving skills with the ability to think critically and proactively support customer needs.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Ability to work independently while collaborating effectively across remote teams.
• Comfortable traveling up to 10% for meetings, training, and customer visits.
• Willingness to relocate within approximately three years to pursue future Field Sales opportunities.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Experience supporting commercial sales, wholesale distribution, construction products, plumbing, building materials, or related industries.
• Experience managing quotations, project opportunities, or sales pipelines.
• Experience using CRM platforms such as SAP CRM, Salesforce, HubSpot, or similar.
• Desire to build a long-term career within commercial sales, including future opportunities in Inside Sales leadership or Field Sales.

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $40,000 USD - $66,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information.

Important Notice: Protect Yourself from Fraudulent Job Postings

To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.