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Middle Data Analyst (Findies) at Genesis

Role overview

Qualifications

  • Strong analytical mindset with excellent deep-dive research and problem-solving skills.
  • Experience in subscription-based products; product and/or performance marketing analytics.
  • Advanced SQL, preferably with cloud data warehouses (BigQuery, Redshift, Snowflake, etc.).
  • Expertise in Tableau or other BI tools.

Responsibilities

  • Hypothesis Validation: take ownership and act as a judge for product and marketing initiatives, analyze A/B tests across product features, web funnels, paid marketing, and SMM activities.
  • Deep Research: dive deep into the data independently to find hidden issues and non-obvious insights that can accelerate project growth.
  • Evaluate AI-features in the product: conduct sentiment analysis of chatbots and develop new frameworks for effective user experience analysis.
  • Self-service analytics: develop dashboards in Tableau and build agentic AI tools to empower the analytical capabilities of key stakeholders.

About the company

EverHelp logo

EverHelp

Customer Experience & Contact Centers

Your dedicated process outsourcing partner with data-driven approach 🌟EverHelp is an industry-leading provider of business operations outsourcing and customer support solutions. Our dedicated team members are committed to empowering businesses to grow their revenue, attract more clients, and grow their market influence πŸ’œπŸ§‘Our mission is to transform outsourced business support and debunk the myth that outsourcing means substandard service. We serve as our customers' most reliable business partner, sharing their objectives, encouraging them to grow and develop their product. Our vision is to create meaningful connections between companies and their audiences through each step of their interaction 🀝Our process outsourcing team is here to deeply analyze your business needs and support your operations 24/7, allowing you to focus on scaling up your efforts. We work closely with AI-powered technologies to optimize routine processes and enhance overall efficiency, helping you stay ahead of the curve and reach new market highs.Since the beginning of our journey in 2021, EverHelp has proudly launched over 100 successful projects, turning challenges and obstacles into goals and achievements. Our team of experts brings knowledge across industries, from dynamic startups to complex Finance and SaaS companies.Our services include:◾️ Customer Support Operations◾️ Back Office Support◾️ Startup Support◾️ Technical Support◾️ Sales SupportOur mission is to provide our customers with tailored support solutions that match their objectives and needs, and go above and beyond their expectations.

Company details

Company typeScaleup
IndustryCustomer Experience & Contact Centers
Company size501 - 1000

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Job description

About Findies

Findies is a network of personal digital experts that help women discover products that truly fit their lifestyle β€” in fashion, beauty, wellness, home and garden, and more.

Our team is small, hands-on, fast-moving, and AI-first. We're looking for ambitious professionals who want real ownership and the opportunity to shape and build the business.

As we grow within the $1.19 trillion e-commerce industry, your ability to deliver results and move fast will be essential to our success.

About the role

We are looking for an ambitious Data Analyst to empower our marketing and product teams and help us make the right decisions to drive our rapidly growing product. Joining as the second analyst on our data team, you will report directly to the Analytics Lead.

The best part? The core data infrastructure and main dashboards are already set up, and major data quality issues have been resolved. This means you get to dive straight into the most exciting part of the analytics job: seeking insights, validating hypotheses, and seeing the immediate impact of your research on the business.

Moreover, this role offers a unique opportunity to grow alongside the team in implementing AI-first approaches in data analytics and business in general.

What you'll be doing

  • Hypothesis Validation: take ownership and act as a judge for product and marketing initiatives. Analyze A/B tests across product features, web funnels, paid marketing, and SMM activities, eliminating cognitive bias and ensuring data-driven decisions.
  • Deep Research: dive deep into the data independently to find hidden issues and non-obvious insights that can accelerate project growth.
  • Evaluate AI-features in the product: conduct sentiment analysis of chatbots by evolving our LLM-as-a-judge approach. Develop new frameworks for effective user experience analysis.
  • Self-service analytics: develop dashboards in Tableau and build agentic AI tools to empower the analytical capabilities of key stakeholders.
  • ELT (Transform layer): contribute to our DWH (BigQuery) by building and enhancing dbt models.

What you'll need

  • Strong analytical mindset with excellent deep-dive research and problem-solving skills.
  • Experience in subscription-based products; product and/or performance marketing analytics.
  • Advanced SQL, preferably with cloud data warehouses (BigQuery, Redshift, Snowflake, etc.)
  • Knowledge of statistics, A/B test analytics approaches, forecasting methods.
  • Expertise in Tableau or other BI tools.
  • High AI Literacy: solid understanding of LLM principles, a high interest and experience in using modern AI-tools for work and analytics.
  • As a plus: basic skills with modern ELT stack (Airflow, dbt) and Python for ELT.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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