Associate Product Marketing Manager

Company Description

Our client brings companies and service professionals together through an integrated, easy-to-use platform. They support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Their mission is to help the service delivery industry do great work, and they live that mission by doing great work for the companies and service professionals who depend on them. 

About the Role

The Product Marketing Managers are the glue that binds the company's product strategy to the business strategy in order to drive success and achieve results. These individuals are the product evangelists and customer experts and play an integral role in supporting product launches – from internal readiness to external rollout to ongoing optimization. The Associate Product Marketing Manager will provide support for the broader Product Marketing team and the Tier 1-3 launches (e.g. larger launches) and also responsible for while also owning some Tier 4-5 launches (e.g. smaller launches) and smaller customer communication projects independently.

Key Responsibilities

• Partner with the broader Product and Product Marketing teams on larger Tier 1-3 feature launches, providing executional support that could include content development (e.g. Help Center content, customer-facing slides, 1-pagers, email copy and), internal training for our Customer Experience and Support teams, and more.
• Plan, scope, and execute Tier 4-5 feature launches, partnering with cross-functional initiative stakeholders like Product Managers, Provider Experience, and Support to determine release scope and timelines before developing the internal and external deliverables needed to support the launch. These deliverables could include a launch plan, communications plan email and/or website copy, customer-facing slides, Help Center content and more.
• Work with the Product Marketing team to contribute to the monthly product release notes for buyers and providers, ensuring that the client have current information in the monthly email newsletters, on the release notes webpage, and also a corresponding blog post that captures more details and supporting images about each release.
• Monitor post-launch adoption metrics (e.g. feature usage) or user actions when action is needed. 

Skills & Qualifications

• 3-5+ years of experience in technical writing, content strategy, product documentation, or customer education, ideally within a B2B SaaS company.
• Exceptional written and spoken English, with experience writing and editing plus the ability to distill complex information into clear, concise, and compelling content.
• Project management skills, including the ability to prioritize tasks, manage multiple initiatives simultaneously, and meet deadlines.
• Strong collaboration and interpersonal skills, with the ability to build cross-functional relationships and work across multiple teams.
• Self-starter energy that doesn't wait to be told what to do. Ability to operate autonomously and problem-solve independently.

Employment Structure

• Hybrid in Uttara, Dhaka | Full-time
• Salary: BDT 150,000 - 200,000
• Benefits: Gratuity + Medical Insurance + Leave Encashment + Performance Reward + Festival Bonus + Referral Bonus + Gym Membership + Career Development Budget + LinkedIn Learning + Lunch/Dinner Fully Subsidized + Mobile Data Allowance + Employee Transportation: Drop off available + Maternity/Paternity Leave + Hajj/Umrah Leave + Paid Time Off + Annual Retreats
• Work Week: Monday-Friday, (3 Work from Home + 2 mandatory Work from Office days), 1:00 PM to 10:00 PM. 

Hiring Process

1. Screening interview with Talvette
2. Recruiter's Screen
3. Hiring Manager's Screen
4. Career Journey
5. Team Interview
6. HR Interview
7. Receive an offer
8. Join their team full-time